At Advantage Flooring, we have been dedicated to providing top-quality flooring solutions to residents and commercial clients in Ottawa, ON, for over a decade. Our commitment to excellence has earned us a reputation as one of the most trusted flooring retailers in the region. As a family-owned business, we take pride in our expert team of installers, designers, and project managers who work together to ensure that every project meets the highest standards of quality and customer satisfaction.
Our Story
Our journey began with a passion for providing exceptional flooring solutions that exceed our customers' expectations. With years of experience in the industry, our founder, Jay Behl, has built a team of professionals who share his vision of delivering top-notch products and services. Over the years, we have expanded our product line to include a wide range of flooring options, from hardwood and luxury vinyl to laminate and tile. We strive to stay up-to-date with the latest trends and technologies in the flooring industry, ensuring that our customers have access to the best products and services available.
Our Services
At Advantage Flooring, we offer a comprehensive range of services to cater to our customers' diverse needs. From kitchen remodeling to bathroom remodeling, trim work, hardwood installation, and basement renovations, our team of experts will work with you to create a space that reflects your style and meets your functional requirements. Additionally, we provide hardwood floor refinishing and staining, as well as residential painting services to give your home a fresh new look.
Why Choose Us
So, what sets us apart from other flooring retailers in Ottawa, ON? It's our commitment to excellence, our attention to detail, and our dedication to customer satisfaction. We believe in building long-term relationships with our customers, and we go above and beyond to ensure that every project meets their expectations. Whether you're looking for inspiration, advice, or guidance, our team is always available to help. We invite you to explore our website, browse our products, and learn more about our services. Let us help you create the home of your dreams!
Overall Experience
The reviews for this flooring company are a mixed bag, with some customers having a highly positive experience and others experiencing severe issues with the quality of work, customer service, and professionalism.
Positive Aspects
Professionalism and Quality of Work
Some customers have praised the company for their professionalism, attention to detail, and high-quality work. They have mentioned that the company's contractors are reliable, trustworthy, and do an excellent job with hardwood floors, stairs, and restoration work.
Customer Service
A few customers have appreciated the company's helpful staff, great service, and good location.
Negative Aspects
Lack of Professionalism and Quality of Work
On the other hand, some customers have reported experiencing extremely low standards of quality, poor customer service, and unprofessional behavior from the company. They have mentioned that the company cheapens out on materials, makes mistakes, and leaves a mess behind.
Time Management and Communication
Some customers have complained about the company's poor time management, with contractors showing up late or not showing up at all. They have also mentioned that the company's project coordinator is unprofessional and unresponsive.
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