Nestled amidst the picturesque landscape of the Shuswap Lake region lies Maple Tree Medical Clinic, a family practice dedicated to fostering holistic healthcare for individuals and families. Our team of experienced physicians and dedicated staff are committed to providing compassionate and comprehensive care to patients of all ages.
About Our Team
Our experienced team of seven physicians boasts diverse backgrounds and expertise in various fields of medicine. Each physician holds hospital admitting privileges, ensuring seamless and comprehensive care for you and your family. Supported by a team of five skilled and friendly Medical Office Assistants (MOAs), we prioritize personalized attention and open communication.
What We Offer
At Maple Tree Medical Clinic, we offer a full spectrum of healthcare services to meet your diverse needs:
Primary Care
- Comprehensive health assessments and preventative measures
- Management of chronic conditions such as diabetes, hypertension, and heart disease
- Acute and chronic disease treatment
- Children's health care
Specialized Care
- Cosmetic and Botox treatment by Dr. Cody Thomson
- Emergency care services by Dr. Riaan Nieman
- Advanced care for patients with chronic diseases by Dr. Graham Jurgens
Additional Services
- Drivers Medical assessments
- Kenalog injections
- Disability Tax Credit consulting
- Insurance forms completion
Our Commitment to You
We believe in building strong relationships with our patients and providing personalized healthcare experiences. Our open-door policy, secure online messaging, and convenient online appointment scheduling options demonstrate our commitment to your convenience and well-being.
Accessibility and Availability
Our clinic operates from Monday to Friday, offering convenient clinic hours from 8:00 am to 4:00 pm. We understand the importance of accessibility and offer a limited same-day appointment program for urgent medical concerns.
Come Experience Quality Healthcare at Maple Tree Medical Clinic!
Find out how our compassionate and experienced team can be a valuable partner in your journey toward optimal health and well-being. Contact us today to book an appointment or learn more about our services.
Office Atmosphere and Service
The Maple Tree Medical Clinic's staff, including Dr. Louw, were described as providing exceptional service and care. One patient mentioned that the staff went above and beyond for their family, and another appreciated the kindness and thoroughness of Dr. Louw and his staff.
Communication and Patient Experience
However, some patients had negative experiences regarding communication and patient care. A few mentioned that Dr. Louw was not attentive to their needs, and one even stated that he seemed to prioritize his job over the patient's wellbeing. One reviewer experienced misdiagnosis and improper treatment for a broken collar bone, leading to a prolonged recovery period and severe consequences.
Overall Experience
The overall experience at the Maple Tree Medical Clinic varies greatly among patients. While some had positive interactions with the staff and Dr. Louw, others had negative experiences that led to mistrust and dissatisfaction. It seems that communication and patient care are areas that may need improvement.
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