Your health comes first. We're here to help you feel your best.
Welcome to Three Lakes Medical Clinic, where your well-being is our top priority. We are a team of dedicated healthcare professionals committed to providing comprehensive and compassionate care to individuals and families in the Vernon area.
Our Services
Our dedicated team of doctors and staff offer a diverse range of services to address all your healthcare needs.
General Practice & Family Medicine
- Comprehensive health assessments and diagnoses
- Chronic disease management
- Routine vaccinations and immunizations
- Management of minor illnesses and injuries
- Comprehensive health education and preventative care
Specialized Services
- Mental Health & Counselling: Providing support and guidance to manage stress, anxiety, and depression.
- Chronic Disease Management: Specialized care for managing chronic conditions like diabetes, heart disease, and asthma.
- Women's Health: Comprehensive care for all aspects of women's health, including prenatal care and contraception.
- Seniors' Health: Specialized care tailored to the unique needs of seniors.
- Pain Management: Addressing various pain concerns and providing relief strategies.
Additional Services
- Online booking for phone consultations and office appointments
- Emergency care services
- Laboratory services and investigations
- Referral services to specialists
Our Commitment
We believe in building strong doctor-patient relationships and providing personalized care based on each individual's needs. We are committed to:
- Providing compassionate and patient-centered care
- Delivering accurate diagnoses and effective treatment
- Empowering our patients with knowledge and self-care resources
- Working collaboratively with our patients to achieve optimal health outcomes
Experience quality healthcare at Three Lakes Medical Clinic. Contact us today to schedule an appointment!
Office Staff and Scheduling Issues
The majority of reviewers expressed frustration with the office staff and scheduling process. Dr. Peter Henley's office was criticized for being unresponsive, with long hold times and unreturned calls. Reviewers had difficulty booking appointments and experienced careless treatment from the receptionist.
Unreliability and Unprofessionalism
Dr. Henley himself was criticized for his unavailability and lack of reliability. He was described as being on vacation frequently, making it difficult for patients to reach him. When appointments were scheduled, they were often delayed or cancelled without notice.
Inaccessibility and Lack of Care
Reviewers felt that their healthcare needs were not being met due to the office's unresponsiveness and lack of care. Patients were forced to seek medical attention elsewhere, such as medi-clinics or emergency rooms, due to the difficulty in accessing their family doctor.
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