Quality without compromise. Since 1988.
Burrard Autostrasse Collision has been providing quality collision repair services in Vancouver since 1988. With over three decades of experience, we are a trusted partner for residents and businesses alike. Our team of certified technicians and our unwavering commitment to customer satisfaction have earned us a reputation as one of the most respected collision repair centers in the city.
Our Services
We offer a comprehensive range of services to handle all your collision repair needs, including:
**Structural Repairs
- Comprehensive repairs to all body panels, frames, and unibody structures
- Advanced structural analysis and damage assessment
- Specialized repairs for modern high-performance vehicles
- Dent repair and paintless dent removal (PDR)
**Mechanical Repairs
- Engine and transmission repair
- Electrical system troubleshooting and repair
- Suspension and steering system repair
- Air conditioning and heating system repair
**Cosmetic Repairs
- Paintless dent removal (PDR)
- Color matching and blending
- Scratch and swirl removal
- Headlight restoration
- Windshield replacement
**Additional Services
- Rental vehicle arrangements
- ICBC-accredited Valet express repair services
- Detailed damage estimates and repair plans
- Ongoing communication and progress updates
Certified Expertise
Our technicians have undergone rigorous training and are certified by major manufacturers such as:
- Porsche
- Mercedes-Benz
- Aston Martin
- Land Rover
- Jaguar
- Bentley
This ensures that your vehicle receives the highest level of expertise and care.
Customer Focus
At Burrard Autostrasse Collision, we understand that dealing with a collision can be stressful. We are committed to providing our customers with a seamless and supportive experience. Our dedicated team will:
- Clearly explain the repair process and estimated timeline
- Offer regular updates on the progress of your repair
- Assist you with insurance claims
- Provide courtesy transportation options
Choose Burrard Autostrasse Collision for
- Experienced and certified technicians
- Genuine OEM parts
- Efficient and reliable repairs
- Unwavering customer service
- Competitive rates
Get a free estimate and experience the Burrard Autostrasse Collision difference today!
Overall Experience
The reviews seem to be mixed, with some customers having an excellent experience, while others encountered issues with communication, pricing, and quality of work.
Positive Aspect
Staff and Service
Many reviewers praised the staff, particularly Victor, for being professional, friendly, and communicative. Some mentioned that the staff went above and beyond to ensure customer satisfaction, such as offering to repaint a vehicle to meet their internal standards.
Quality of Work
Several reviewers were impressed with the quality of work, stating that their vehicles looked like new after repairs. Some mentioned that the staff took pride in their workmanship, and the final product exceeded their expectations.
Negative Aspect
Communication and Customer Service
Some reviewers experienced poor communication and customer service, including being kept in the dark about the status of their vehicle, being quoted incorrect prices, and being treated rudely by staff.
Pricing and Value
A few reviewers felt that they were overcharged for services, and some experienced upselling. One reviewer mentioned that the shop broke their car and then asked for more money to fix it.
Be the first to review Burrard Autostrasse Collision.
Write a Review
