Let Us Help You Grow Your Dream Garden
At Alton Greenhouses & Gardening Centre, we're proud to be your go-to destination for all your gardening needs. For over 40 years, we've been dedicated to growing and selling the best quality and selection of plants available to our customers. Our team of experts is passionate about helping you create your own oasis, whether you're a seasoned gardener or just starting out.
Our Services
We understand that gardening can be intimidating at times, which is why we're here to help. Our team offers expert advice and guidance to help you make the most of your garden. From designing your garden to selecting the right plants, fertilizers, and decor, we're here to support you every step of the way.
Let us show you how to create a stunning garden with constant colour year-round. Our team can help you choose the right perennials, shrubs, and trees to create a beautiful and thriving outdoor space. Plus, our gardening advice section is packed with helpful tips and tricks to keep your garden looking its best.
Our Products
We're proud to offer an outstanding selection of perennials, annuals, shrubs, fruits, vegetables, herbs, tropicals, fertilizers, garden decor, and more. With new stock arriving regularly, we try our best to offer as much as possible online for your convenience. From 12 baskets to tropical plants, and from root simulators to garden decor, we have everything you need to create a beautiful and thriving garden.
Our Story
Since 1980, we've been dedicated to growing and selling the best quality and selection of plants available to our customers. Our team is passionate about gardening and is committed to helping you create your own oasis. With our expert advice, vast selection of products, and commitment to customer service, we're confident that you'll find everything you need to make your garden thrive.
General Feedback
The majority of customers were extremely pleased with their experience at the greenhouse. Positive feedback highlights the excellent customer service, the vast selection of high-quality plants, and the friendly staff. The family-run business's knowledgeable owners provided expert advice, making customers feel valued and appreciated. The unique environment and beautiful landscapes during spring and summer also contributed to the overall positive experience.
Customer Service
Customer service was a significant highlight for many customers. The staff were described as friendly, energetic, and eager to help. The owners' personal involvement and expert advice made customers feel welcomed and supported in their gardening endeavors. A few customers mentioned that the staff's knowledge and recommendations were invaluable, helping them choose the right plants for their needs.
Plant Quality and Selection
The quality and variety of plants available at the greenhouse were frequently praised. Customers appreciated the healthy and lush plants, as well as the wide range of options available. Many mentioned that the selection was far superior to that of big box stores, and that the greenhouse's focus on quality made the experience worth the slightly higher prices.
Negative Feedback
However, not all experiences were positive. One customer reported being treated rudely by a staff member when they entered through the wrong door. The lack of warning or caution signs contributed to the negative experience, as the customer felt they could have been injured and would have been able to sue. This incident left a sour taste and led the customer to vow not to return.
Overall
Despite the one negative experience, the majority of feedback indicates a high level of customer satisfaction with the greenhouse. The positive feedback highlights the excellent customer service, high-quality plants, and welcoming environment. The negative feedback serves as a reminder to ensure all customers are treated with respect and that necessary safety measures are in place.
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