Come say hello, you will always be welcome at the Anar family!
At Progressive Auto Repair and Maintenance, we pride ourselves on being the leading auto service center in Victoria, BC, with over two decades of experience in serving the Greater Victoria and Vancouver Island communities. Since our establishment in 2002, we have been dedicated to providing top-notch repairs, maintenance, and customer service to our valued clients.
Excellence in Service
Our team of experts is composed of Red Seal Master Technicians, equipped with the most advanced technology and cutting-edge equipment available in the industry. With a combined experience of over 100 years, our technicians are trained to service a wide range of vehicles, including German-made vehicles from manufacturers like Audi, BMW, and Mercedes-Benz. Our team is committed to providing personalized service, from diagnosis to repair, with a focus on transparency and customer satisfaction.
Expertise in German Vehicles
As the premier auto service center for German vehicles in Victoria, we take pride in our expertise in servicing these complex and intricate machines. Our technicians are well-versed in the latest technologies and are trained to diagnose and repair issues, ensuring that your vehicle operates at its optimal level. Whether you need routine maintenance, repairs, or more extensive work, our team is here to help you.
Customer Satisfaction
At Progressive Auto Repair and Maintenance, we understand the importance of building strong relationships with our customers. We take the time to listen to your concerns, address your questions, and provide clear explanations of the work we perform. Our commitment to exceptional customer service has earned us an impressive 4.9-star rating based on 429 reviews.
What We Offer
We provide a wide range of services, including:
- A/C System Repairs
- Brake Repairs
- Steering & Suspension Services
- Check Engine Light Diagnosis
- Vehicle Inspections
- Engine Repairs
- Factory Maintenance
- Fluid Checks and Replacements
- High Mileage Maintenance
- Oil & Fluid Changes
- Transmission Services
- Driveline Repairs
- Mercedes Locksmith Service
- Performance Upgrades
Contact Us
To schedule an appointment or learn more about our services, please visit our website or call us at 250-477-2711.
Staff and Customer Service
The reviews emphasize the exceptional customer service provided by the staff at Progressive Auto Repair. Every reviewer praises the staff's professionalism, friendliness, and willingness to help. The reviewers mention specific staff members, such as Shayla, Jason, and Allen/Mike, who are credited with providing excellent service and keeping customers informed throughout the repair process.
Repair and Maintenance Services
The reviews consistently highlight the shop's excellent repair and maintenance services. Reviewers mention specific repairs, such as transmission repairs, oil changes, and diagnostic work, which were completed efficiently and effectively. The shop's attention to detail and commitment to using high-quality parts are also praised.
Audi-Specific Services
Several reviewers specifically mention their experiences with Progressive Auto Repair and their Audi vehicles. The shop's expertise in working with Audi vehicles is highlighted, and reviewers praise the shop's ability to diagnose and repair issues that other shops were unable to address.
Value for Money
The reviews suggest that Progressive Auto Repair provides excellent value for money. Reviewers praise the shop's fair and affordable prices, as well as its willingness to work with customers to find the best solutions for their vehicles.
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