Business Details
50+ Years
experience
Your Trusted HVAC Partner in Cranbrook, BC
Jackson's Heating has been a trusted name in Cranbrook since 1964, delivering reliable HVAC solutions for residential, commercial, and industrial clients. Founded as a family business by Jim and Hilda Jackson, we continue to prioritize safety, quality, and customer satisfaction under the leadership of Bruce and Charlene Farrow. Our team of licensed technicians specializes in heating, cooling, and preventative maintenance, serving both public and private sectors with integrity. With over five decades of experience, we remain committed to injury prevention in the workplace and community. Our affiliations with industry leaders like Lennox and Regency Fireplace Products underscore our dedication to excellence.From new construction to retrofits, we provide tailored solutions that meet evolving client needs. Our proactive approach to maintenance ensures systems operate efficiently, avoiding costly emergencies. Serving Cranbrook and the East Kootenays, we combine generational expertise with modern technology to deliver lasting value. Our client roster includes schools, government institutions, and major retailers, reflecting our reputation for dependability. As a family-owned business, we treat every project with the care and attention it deserves, ensuring long-term relationships built on trust.
Services
HVAC Sales
Preventative Maintenance
Gas Fireplaces
Air Conditioning Units
Heating Units
Water Heaters
Gas Fittings
Heat Pumps
Sheet Metal Work
Commercial Retrofits
Details
- Year established: 1964
Highlights and features
- We have 50 years of experience in residential and commercial HVAC services.
- Our family-owned business prioritizes safety with zero workplace injuries recorded.
- We offer proactive preventative maintenance to avoid costly system failures.
- Our technicians are licensed and bonded for quality and accountability.
- We serve both public institutions and private clients across the East Kootenays.
Services
HVAC Installation
We install high-efficiency heating, ventilation, and air conditioning systems for residential and commercial properties. Our technicians ensure proper sizing and integration with existing infrastructure. Backed by partnerships with brands like Lennox, we deliver durable solutions that enhance comfort and energy efficiency.
Preventative Maintenance
Regular maintenance extends HVAC system lifespan and prevents emergencies. Our technicians inspect, clean, and optimize components to ensure peak performance. Clients receive reminders for scheduled service to maintain reliability and efficiency year-round.
Gas Fireplaces
We sell, install, and service gas fireplaces including inserts, logsets, and free-standing units. Using Regency products, we provide safe, efficient heating solutions that add aesthetic value. Our team ensures proper venting and compliance with safety standards during installation.
Air Conditioning Units
From residential window units to commercial systems, we handle AC installation, repair, and maintenance. Our licensed technicians diagnose issues promptly and recommend energy-efficient replacements when needed. Regular servicing ensures consistent cooling during peak summer months.
Commercial Retrofits
We modernize HVAC systems in commercial buildings to improve efficiency and compliance. Projects include replacing outdated equipment with energy-saving models and optimizing ductwork. Our team minimizes disruption to business operations during retrofitting while ensuring long-term cost savings.
People
Bruce Farrow
President/Owner
Bruce Farrow co-owns Jackson's Heating with his wife Charlene. With decades of industry experience, he oversees operations and commercial projects, maintaining the company's commitment to safety and customer satisfaction since acquiring the business in 1997.
Ryan Farrow
Service Tech/Gas Fitter
Ryan Farrow provides expert service and gas fitting for residential and commercial clients. Trained in HVAC systems, he ensures safe, code-compliant installations and repairs. His hands-on approach reflects the company's dedication to technical excellence and client trust.
Jordan Farrow
Sheet Metal Technician
Jordan Farrow specializes in custom sheet metal fabrication for HVAC systems. His precision work supports efficient airflow and system durability. As part of the family team, he contributes to the company's reputation for quality craftsmanship in every project.
Riane Woodman
Office Manager
Riane Woodman manages day-to-day office operations and client communications. Her organizational skills ensure smooth coordination between field technicians and customers. She plays a key role in maintaining the company's responsive, client-focused service model.
Questions
What HVAC services do you offer?
We provide installation, repair, and preventative maintenance for heating, cooling, gas fireplaces, and heat pumps. Services cover residential, commercial, and industrial properties.
Do you offer preventative maintenance plans?
Yes, we recommend regular tune-ups to avoid emergencies. Clients receive reminders for scheduled service to ensure system efficiency and longevity.
Are your technicians licensed?
All our technicians are licensed and bonded, ensuring safe, professional service that meets industry standards.
How long have you served Cranbrook?
We've been operating in Cranbrook since 1964, providing HVAC solutions for over 50 years.
What areas do you service?
We serve Cranbrook and surrounding East Kootenay communities for residential and commercial HVAC needs.
Can you handle commercial HVAC projects?
Yes, we specialize in commercial retrofits and new installations, working with businesses and public institutions to optimize climate control systems.
