Your Partner in Stone - From Design to Delivery
The Stone Solution has been proudly serving Ottawa and surrounding areas for over 25 years. As experienced stone fabricators, flooring and tiling experts, we specialize in crafting high-quality custom countertops, vanities, fireplace surrounds, monuments, columns, and flooring solutions.
Our Expertise: Superior Quality & Attention to Detail
Our team possesses a deep understanding of working with natural stone materials. We leverage our extensive experience to deliver:
- Exceptional craftsmanship: We meticulously design, cut, grind, and polish materials with precision and attention to detail.
- Competitive pricing: We offer competitive prices without compromising on quality.
- Reliable service: Our commitment to quality and customer satisfaction ensures on-time delivery and a seamless experience.
Exceptional Products & Services
We offer a diverse range of products and services to meet your diverse needs:
1. Premium Stone Slabs & Tiles
- Choose from a vast array of colors and patterns to find the perfect match for your project.
- Benefit from custom fabrication and installation services.
2. Custom Stone Countertops & Vanities
- Create a unique and functional kitchen or bathroom space with custom-made countertops and vanities.
- Get expert guidance in choosing materials and designing layouts.
3. Fireplace Surrounds & More
- Enhance the aesthetic of your home with custom-crafted fireplace surrounds and other stone features.
- Add elegance and warmth to your living space.
4. Stone Furniture & Artwork
- Bring the beauty of natural stone into your home with handcrafted furniture and artistic pieces.
- Choose from dining tables, coffee tables, benches, and more.
Our Commitment: Customer Satisfaction Guaranteed
At The Stone Solution, we prioritize customer satisfaction. We:
- Offer personalized attention and guidance throughout the process.
- Provide clear and transparent communication.
- Go the extra mile to ensure your complete satisfaction.
Join us in creating a stunning and functional space that reflects your unique style and vision!
Overall Satisfaction and Positive Comments
The majority of the reviews express satisfaction with the services provided by The Stone Solution. Customers praise the friendly and professional staff, the high-quality workmanship, and the competitive pricing. Several customers mention that they highly recommend the company to others.
Specific Positive Feedback
- Heather Knight appreciates the beautiful quartz countertops and recommends the company for a job well done.
- Sandra Hall compliments Manny and his staff for being informative, professional, and friendly.
- Sheila Cussons is thrilled with the prompt and efficient service, including the repair and resealing of her granite countertops.
- Amy Richer finds Manny easy to deal with and appreciates the advice he provided.
- Melissa Tate praises the company for their great selection of remnant pieces, reasonable prices, and excellent workmanship.
- Stac Ann appreciates the attention to detail and the commitment to ensuring customer satisfaction.
- Robert Ewing commends the exceptional attention to detail and fantastic service provided by The Stone Solution.
- Billie MacDonald is happy with the professional installation, fast work, and reasonable pricing.
Negative Feedback and Areas for Improvement
However, there are a few areas for improvement mentioned in the reviews. Daniel B. had an unfortunate experience with a mis-cut granite countertop and was not satisfied with the offer of a $100 refund as compensation. Alan Liard had a negative experience due to the lack of knowledge and professionalism shown by the staff, and he ended up purchasing his quartz countertop elsewhere. Nick Fish was initially pleased with the repair work but mentioned that the staff lacked knowledge about the products.
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