Business Details
25 Years
experience
Emergency
services
Victoria's Trusted Glass Repair Experts Since 2001
At First Response Glass, we have dedicated ourselves to providing exceptional glass solutions for automotive, residential, and commercial clients since 2001. Our team combines over two decades of industry expertise with a commitment to cutting-edge technology, including ADAS calibration for modern vehicle safety systems. As an ICBC Glass Express shop, we streamline insurance claims processing while maintaining rigorous quality standards through our lifetime no-leak warranty. Our 24-hour emergency service ensures immediate assistance for unexpected glass damage, supported by certified technicians who prioritize structural integrity and client safety.With a 7,000-square-foot facility and specialized equipment, we deliver precision repairs and replacements that meet both manufacturer specifications and client expectations. Our comprehensive approach extends to project consultation for commercial renovations, emphasizing minimal disruption and timely execution. Customer satisfaction remains our core focus, demonstrated through free estimates, transparent pricing, and a proven track record of resolving complex glass challenges across Greater Victoria.
Services
Automotive Glass Repair
Residential Glass Replacement
Commercial Glass Installation
24-Hour Emergency Service
ADAS Calibration
Stone Chip Repair
Window Replacement
Insulated Glass
Vinyl Windows
Mirror Installation
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency glass repair services for urgent needs
- Our technicians perform ADAS calibration for modern vehicle safety systems
- We maintain a lifetime no-leak warranty on all windshield replacements
- As an ICBC Glass Express shop, we streamline insurance claim processing
- Our team has over 20 years of combined experience in glass repair technology
Services
Automotive Glass Repair
We specialize in automotive glass repair and replacement for windshields, side windows, and rear glass. Our service includes stone chip repair, ADAS calibration, and insurance claim processing. Using factory-approved materials and fast-cure adhesives, we restore vehicle safety systems while providing a lifetime no-leak warranty on replacements.
24-Hour Emergency Service
Our 24/7 emergency service addresses urgent glass damage from break-ins or accidents. Qualified technicians respond immediately to secure properties, replace damaged glass, and minimize business disruption. This service includes after-hours insurance coordination and temporary protective measures until permanent solutions are implemented.
ADAS Calibration
We provide precision ADAS calibration following windshield replacements. Using Opti-Aim technology, our technicians realign vehicle cameras and sensors to OEM specifications. This ensures proper functionality of safety features like lane departure warnings and collision mitigation systems in modern vehicles.
Residential Glass Replacement
Our residential services cover window replacements, insulated glass units, and custom shower enclosures. We install energy-efficient vinyl windows and mirrors while maintaining structural integrity. Each project receives personalized consultation to match homeowners' aesthetic and functional requirements.
Commercial Glass Installation
We deliver commercial glazing for renovations and new constructions. Our team handles storefront installations, door replacements, and curtain wall systems with minimal business disruption. Projects benefit from contractor collaboration, code-compliant materials, and scheduled maintenance planning for commercial properties.
People
Shane Breuker
Co-Owner
Co-owns First Response Glass with brother Anthony, leading operations since acquiring Premiere Glass assets in 2001. Focuses on technical standards and service quality.
Anthony Breuker
Co-Owner
Co-owns First Response Glass with brother Shane, managing business expansion since 2001. Oversees facility development and client relations strategies.
Questions
Do you handle insurance claims for windshield replacements?
Yes, we process claims directly with all major insurance providers including ICBC.
Is stone chip repair covered by insurance?
Most comprehensive policies cover chip repairs with no deductible required.
What vehicles require ADAS calibration after windshield replacement?
Modern vehicles with forward-facing cameras mounted to the windshield need calibration.
How long does a windshield replacement take?
Most replacements complete within 3-4 hours using our fast-cure adhesive technology.
Do you offer commercial glass services for businesses?
Yes, we handle commercial glazing projects from small repairs to new constructions.
Can damaged glass be repaired instead of replaced?
Chips up to loonie-size can often be repaired if addressed promptly and kept clean.
