About Thermoproof
Thermoproof Windows & Doors is a local company proudly serving the Vancouver Island region with high-performance windows and doors. We recognize the unique challenges of island living, which is why we design and manufacture our products specifically for the local climate and lifestyle. With a focus on exceptional customer service and a commitment to sustainability, Thermoproof is committed to transforming your home.
Our Expertise
At Thermoproof, we offer a comprehensive selection of windows and doors to enhance the comfort, efficiency, and aesthetics of your home. Our product line includes:
Sliding Windows
- Popular dual or triple-glazed design
- Value-driven and easy to operate
- Durable and energy-efficient, exceeding Energy Star guidelines
Casement & Awning Windows
- Classic and functional windows offering exceptional ventilation and light control
- Secure and reliable operation with top-of-the-line hardware
Patio and French Doors
- Enhance the beauty and functionality of your outdoor space
- Durable construction and energy efficiency for year-round comfort
Folding Windows & Doors
- Innovative space-saving design for flexible functionality
- Perfect for maximizing natural light and airflow
Our Commitment
We take pride in:
- Locally manufactured: Our windows and doors are proudly crafted in the Cowichan Valley, ensuring quality and sustainability.
- Exceptional customer service: Our team of experts is dedicated to providing personalized attention and seamless installation experiences.
- Unparalleled warranty: Enjoy peace of mind with our industry-leading lifetime warranty.
Request a Free Quote Today!
Contact Thermoproof today for a free consultation and personalized quote to upgrade your home with our high-quality windows and doors. We look forward to hearing from you and helping you create a more comfortable and beautiful living space.
Overall Experience
The majority of customers have had a positive experience with Thermoproof, praising the quality of their windows and doors, as well as the professionalism of the installation team.
Quality of Products
Customers have praised the quality of Thermoproof's windows and doors, stating that they are well-made and look amazing. Several reviewers mentioned that the products exceeded their expectations and were worth the wait.
Installation Team
The installation team at Thermoproof has received high praise from customers, with many stating that they were professional, courteous, and did an excellent job.
Customer Service
While some customers have had positive experiences with the customer service team, others have reported negative interactions, including unresponsive representatives and long wait times.
Issues with Sales Team
A few customers have reported issues with the sales team, including unreturned calls and emails, and a lack of communication.
Management and Staff
Several reviewers have praised the management and staff at Thermoproof, stating that they are friendly, knowledgeable, and professional.
Waiting Time
Some customers have mentioned that the waiting time for their products was longer than expected, but most felt that it was worth the wait.
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