OptionsPlus Carpet & Upholstery Care is a renowned cleaning company based in the Greater Halifax area. With a strong commitment to providing top-notch cleaning services, we have positioned ourselves as the go-to firm for residents seeking a higher standard of cleanliness for their carpets, upholstery, and more. Our investment in cutting-edge equipment, high-quality products, and highly knowledgeable staff sets us apart as the best value in the region. We offer our services for both residential and commercial needs, and we take pride in our ability to deliver exceptional quality and customer service.
At OptionsPlus Carpet & Upholstery Care, we understand the importance of a clean and well-maintained living or working space. With our extensive experience and expertise, we aim to revive your floors to their original beauty, keep your drapes and upholstery clean and fresh, and ultimately provide a healthy and comfortable environment for you. If you're looking for a reliable, professional cleaning service in the Greater Halifax area, look no further than OptionsPlus Carpet & Upholstery Care.
Our Services: Complete Cleaning Solutions
OptionsPlus Carpet & Upholstery Care provides a comprehensive range of cleaning services tailored to your needs. Our offerings include:
1. *Carpet and Rug Cleaning*: Our exclusive two-step carpet cleaning system is designed to deliver a thorough clean, leaving cleaner, softer, and more beautiful carpets. We use a special heated cleaning solution, along with a high-powered extraction process and a pH-balancing rinse, to ensure your carpets are free from dirt and cleaning solution residue. We highly recommend the application of Carpet and Upholstery Protector and/or Carpet Deodorizer for enhanced protection and freshening.
2. *Upholstery Cleaning*: Preserve the lifespan of your furniture with our expert upholstery cleaning service. Utilizing specially designed tools and techniques, our trained technicians gently clean folds, crevices, and the entire piece, focusing on removing deep-down dirt while leaving your furniture's fabric fresh and residue-free. We are equipped to handle a wide range of fabric types, ensuring the best cleaning results for your valuable furnishings.
3. *Tile and Grout Cleaning*: We offer high-quality tile and grout cleaning services for both ceramic and porcelain surfaces, utilizing advanced equipment and eco-friendly products. This process eliminates dirt and grime while brightening and restoring your tile's appearance. Our service includes sealing and protecting grout lines, shielding them from daily wear and tear and keeping them looking fresh and clean.
By choosing OptionsPlus Carpet & Upholstery Care for your cleaning needs, you entrust your living or working space to a team of professionals deeply committed to your satisfaction. We guarantee excellent customer service and quality assistance, making sure every cleaning job lives up to your expectations.
Summary of Reviews
Overall Experience
The reviews highlight mixed experiences with Options Plus Carpet & Cleaning. Some customers were extremely satisfied with the service, praising the company's flexibility, trustworthiness, and competitive pricing. Others, however, had negative experiences, citing issues with the cleaning quality, communication, and hidden fees.
Praises and Compliments
Flexibility and Trustworthiness
Several customers appreciated the company's flexibility in scheduling and trustworthiness in handling their belongings.
Competitive Pricing
Options Plus was found to be competitively priced, with some customers mentioning that they received quotes significantly lower than other companies.
Quality of Work
Some reviewers were impressed with the quality of work, noting that their carpets and upholstery looked like new after the service.
Issues and Complaints
Communication Breakdown
Some customers experienced poor communication, leading to issues with scheduling, hidden fees, and misunderstandings about the service.
Quality of Cleaning
A few reviewers were unhappy with the quality of cleaning, citing issues with stain removal, odors, and damage to their belongings.
Hidden Fees
Some customers were surprised by additional fees, such as charges for apartment cleaning or extra services, which were not clearly disclosed beforehand.
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