Business Details
12 Years
experience
Emergency
services
Your Trusted Ottawa Plumbing Partner for Expert Repairs & Installations
Horizon Plumbing & Piping Systems has established itself as a leader in the local plumbing industry since 2014. Our team of trained, experienced plumbers is committed to delivering exceptional service with honesty, fairness, and courtesy. We bring a higher standard of service to the plumbing industry through our dedication to quality workmanship and customer satisfaction. With over 20 years of combined experience, we utilize the best tools and equipment to ensure every task is performed skillfully.Our mission remains focused on providing the highest standard of workmanship with down-to-earth service that our community deserves. We specialize in fast leak detection, water heater solutions, fixture installations, and commercial plumbing projects. Our reputation as Ottawa's best plumbers stems from hard work, reliability, and a commitment to 100% client satisfaction. We maintain transparency in operations while following up to ensure complete customer happiness with every completed project.
Services
Water Leak Diagnosis
Pipe Repairs
Water Heater Replacement
Fixture Installations
Backwater Valve Installation
Camera Inspections
Commercial Plumbing
Bathroom Renovations
Drain Cleaning
Sump Pump Services
Details
- Year established: 2014
Highlights and features
- We have over 20 years of combined plumbing experience in the Ottawa area
- Our team uses advanced tools for water leak detection and pipe diagnostics
- We provide 24/7 emergency plumbing services with rapid response times
- Our work includes comprehensive follow-up to ensure complete satisfaction
- We maintain full transparency in operations and pricing
What people say
Great workmanship
Responsive and on time
No issues after jobs
Highly recommend
Knowledgeable and efficient
Services
Water Leak Diagnosis
Our advanced water leak detection services identify hidden leaks in residential and commercial properties. Using thermal imaging and acoustic listening devices, we pinpoint leaks in walls, floors, and underground pipes without destructive excavation. Our technicians provide detailed diagnostics and repair recommendations to prevent water damage and reduce utility costs.
Water Heater Replacement
We offer complete water heater installation and replacement services for residential and commercial properties. Our licensed plumbers handle electric and gas water heater installations with proper venting and code compliance. We provide energy-efficient models with proper sizing calculations to ensure optimal performance and hot water availability.
Fixture Installations
Our team specializes in professional installation of bathroom and kitchen fixtures including faucets, toilets, showers, and bathtubs. We ensure proper sealing, water flow optimization, and code-compliant connections. Our services include both standard and specialty fixture installations for residential and commercial applications.
Backwater Valve Installation
We install backwater valves to protect properties from sewer backups and flooding. Our certified technicians ensure proper placement and functionality of these critical safety devices. The installation includes testing and maintenance guidance to ensure reliable operation during heavy rainfall or sewer system surges.
Camera Inspections
Our sewer camera inspections provide detailed diagnostics of underground pipes and drains. Using high-resolution cameras on flexible rods, we identify blockages, cracks, root intrusion, and other issues in sewer lines and drain systems. This technology enables precise repairs without unnecessary excavation.
People
Marc Rainville
Owner and Founder
Licensed plumber with over 20 years of experience in residential and commercial plumbing. Specializes in complex installations and emergency repairs. Holds multiple industry certifications and maintains active involvement in project oversight.
Questions
What should I do in a plumbing emergency?
Immediately turn off the water at the shut-off valve. If you cannot locate it, contain the leak and call us immediately for emergency service.
Why does my faucet keep leaking?
Common causes include worn washers, damaged O-rings, or corroded valve seats. Contact us for professional diagnosis and repair.
How often should plumbing fixtures be upgraded?
Water heaters typically need replacement every 10-12 years. Well-maintained pipes and fixtures can last 20-40 years with proper care.
Do you offer 24/7 emergency services?
Yes, we provide emergency plumbing services outside regular business hours for urgent situations like major leaks or pipe bursts.
Can you install backwater valves?
Yes, we specialize in backwater valve installation to protect properties from sewer backups and flooding during heavy rainfall.
What areas do you service?
We primarily serve Ottawa and surrounding areas, providing comprehensive plumbing solutions for residential and commercial clients.
