Creating Peace of Mind, One Strategy at a Time.
At Main West Animal Hospital, we are committed to providing exceptional veterinary care to the Welland and Fonthill community. Our team of compassionate veterinarians and staff take pride in building strong relationships with our patients and their owners. We believe that the bonds we've developed with our patients and clients are what truly sets us apart from other veterinary hospitals.
Our Services
We offer a wide range of services to cater to the unique needs of our patients. From routine check-ups and vaccinations to advanced diagnostic tests and surgical procedures, we're dedicated to providing comprehensive care for our patients. Our services include:
- Dog & Cat Wellness: Regular check-ups, vaccinations, and preventative care for healthy pets
- Pocket Pet Care: Specialized care for small mammals, birds, and reptiles
- Exotic Pet Care: Customized care for unique pets such as rabbits, guinea pigs, and hedgehogs
- Pet Nutrition: Guidance on optimal nutrition for your pet
- Pet Microchipping: Identification and tracking services for lost pets
- Diagnostics: Advanced testing and imaging to diagnose and monitor health conditions
- Pet Behavior Counseling: Behavior modification therapy to address behavioral issues
- Pet Dental Care: Routine dental care and oral health maintenance
- Surgical Procedures: Laser and traditional surgical procedures for various conditions
- Pet Health Certificates: Health certificates for travel and shipping purposes
- Pharmacy & Pet Products: A wide range of pet medications and supplies
Alternative Care Options
In addition to our traditional services, we also offer alternative care options to support the health and well-being of our patients. These include:
- Pet Laser Therapy: Advanced pain management and tissue repair
- Pet Physical Therapy: Rehabilitation and physical therapy for injured pets
Careers
At Main West Animal Hospital, we're passionate about delivering exceptional care to our patients and inspiring our team members to excel in their roles. If you share our commitment to compassion, empathy, and integrity, we'd love to hear from you. Visit our careers page to explore current job openings and learn more about our exciting opportunities.
Main West Animal Hospital
1 Broadway Ave, Welland, ON L3C 5L2
Phone: (905) 735-7877
Email: careteam@mainwestvet.com
Office Hours
Monday to Friday: 8:00am - 6:00pm
Saturday: 8:00am - 12:00pm
Sunday: Closed
Disappointing Experience
Both authors had severely disappointing experiences with Main West Veterinary Clinic, sharing similar frustrating and concerning stories of misdiagnosis, poor treatment, and a lack of professionalism.
Multiple Misdiagnoses
Jamie N. recounts the misdiagnosis of their two cats, Colby and Felix, by Dr. Bhan and Dr. Joseph. Colby was prescribed pills for a hyperthyroid condition, but the dosage was not adjusted when his levels were low, leading to serious complications. Felix was diagnosed with cancer by Dr. Joseph without a proper examination, and his urinary tract infection was missed. The teeth extraction surgery for Felix ended up being a major mistake, and the clinic's negligence almost cost Jamie their pet.
Theresa H. had a similar experience with her cat, who was misdiagnosed with FIV, liver cancer, and hemolysis. The clinic's lack of expertise and miscommunication led to the cat's unnecessary euthanization, and Theresa has doubts about the clinic's competence.
Poor Communication
Both authors express frustration with the clinic's poor communication and lack of transparency. Jamie was not informed about the possible risks of the teeth extraction surgery, and the clinic did not offer a proper apology or explanation after the mistakes were made. Theresa felt that the clinic's doctors were unclear and confusing, leading to misunderstandings and misdiagnosis.
Unprofessional Behavior
Jamie was not contacted by the clinic after Felix's death, and they were not offered any explanation or apology. Theresa also felt that the clinic was unprofessional in their handling of her cat's case, including the door-to-door changing of doctors, which caused confusion and delays in treatment.
Concerns about Competence
Both authors have raised concerns about the clinic's competence and quality of care. Jamie wonders if the clinic has changed its accessories for blood taking and injection, which could be causing infections. Theresa is suspicious about the clinic's procedures and treatments, feeling that some were unnecessary and even harmful.
Be the first to review Main West Animal Hospital.
Write a Review
