Trust us to tackle your toughest plumbing and gas service needs.
A Trusted Tradition of Expertise and Customer Care
Tilstra Plumbing Inc. has been a trusted name in plumbing services throughout Southwestern Ontario since 2010. Founded by Ben Tilstra, the business quickly grew from its humble beginnings to become a renowned and respected plumbing company serving Woodstock and surrounding areas. Recognizing the increasing demand for quality plumbing solutions, the company expanded its reach with a second location servicing Perth County.
Experienced Professionals at Your Service
Our team of highly skilled and certified plumbers and gas fitters are dedicated to providing exceptional service every time. We prioritize clear communication, meticulous workmanship, and prompt response to your needs. Whether you require a routine checkup, emergency repair, or complete installation, our professionals will handle the process efficiently and professionally.
Comprehensive Services for Every Need
Tilstra Plumbing offers a comprehensive range of services to meet all your plumbing needs, including:
New Construction & Renovations
- Custom design and installation for new homes and renovations
- High-quality fixtures and materials from trusted brands
- Experienced craftsmanship for lasting results
Commercial & Industrial Services
- Comprehensive solutions for office buildings, factories, and agricultural operations
- Preventative maintenance plans to minimize downtime and optimize efficiency
- Emergency repairs to ensure uninterrupted business operations
Residential Services
- Comprehensive care for your home's plumbing system
- Responsive repairs and replacements of faulty fixtures
- Advice on water conservation and efficiency improvements
Additional Services
- Showroom consultations to inspire your bathroom and kitchen renovations
- Water treatment solutions for cleaner, healthier water
- Installation and maintenance of heating and gas appliances
Showroom Experience
Visit our welcoming showroom in Embro or Perth County to explore the latest trends in bathroom and kitchen fixtures. Our knowledgeable staff will guide you through the selection process and provide personalized recommendations based on your needs and preferences.
Company Reviews
The reviews for this company reflect a mix of positive and negative experiences. Customer Service is a major area of concern, with some customers expressing frustration with the company's willingness to only service certain types of emergencies and others reporting cancellation issues. Fixing Issues is another area where the company excels, with many customers praising their ability to resolve problems efficiently and effectively.
Emotional Experience
While some customers have had terrible experiences, others have reported having a wonderful and professional experience with the company. Several customers have praised the staff's politeness and the company's commitment to providing quality service. However, some customers have expressed disappointment and frustration with the company's services, highlighting the importance of clear communication and follow-through.
Services and Quality
The company has received praise for their range of services, including water heater installation, shower installation, and plumbers' services. Some customers have reported issues with the quality of work, citing charges for multiple visits to repair issues with the same problem. Overall, however, the company's services seem to be generally well-regarded.
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