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Trust us to keep your home comfortable and running smoothly

At Kastl & Zuch Plumbing and Heating, we are proud to have been serving the Waterloo Region and surrounding areas for over 50 years. Our story began in 1966 when Franz Kastl and Paul Zuch had a vision to start their own plumbing and heating company to serve the many German contractors in the area. By the early 1970s, they had branched out to become one of the major plumbing and heating contractors in the region.

Today, we are a full-service company providing top-notch plumbing and hydronic heating services to new home builders, renovation companies, and individual customers. Our team of licensed plumbing and gas technicians is dedicated to providing exceptional customer service, and we take pride in our ability to deliver high-quality workmanship and competitive pricing.

Our Services

We offer a comprehensive range of plumbing services, including new home construction, general plumbing repairs, and kitchen and bath renovations. Our team is knowledgeable and experienced in installing and servicing boilers, radiant infloor heating systems, water softeners, water heaters, and drain cleaning systems. We also provide commercial building services, gas services, and backflow prevention solutions.

In addition to our plumbing services, we specialize in hydronic heating solutions, including boiler installation and service, and radiant infloor heating systems. Our technicians are well-trained to diagnose and troubleshoot all types of heating issues, and we recommend the Viessmann Group, a world-leading manufacturer of heating and renewable energy systems.

Our Commitment to Excellence

At Kastl & Zuch Plumbing and Heating, we are committed to delivering exceptional customer service and quality workmanship. We believe in building long-term relationships with our customers, and we strive to provide solutions that meet their unique needs and budgets. Our team is dedicated to staying up-to-date with the latest technologies and best practices in the industry, ensuring that our customers receive the best possible service.

Reviews
Positive: Overall, the majority of reviewers have had a positive experience with Kastl And Zuch Plumbing, praising the company's reliability, professionalism, and customer service.
Negative: One reviewer had a negative experience with the company's punctuality.

Overview

Positive Feedback

Many reviewers have expressed satisfaction with the services provided by Kastl And Zuch Plumbing. They praise the company's reliability, promptness, and professionalism. The technicians are described as knowledgeable, polite, and efficient in their work. Some reviewers have mentioned specific instances where the company went above and beyond to fix issues, such as replacing a water heater or installing radiant floor heating. The company's customer service is also commended, with reviewers stating that they were able to resolve issues quickly and efficiently.

Negative Feedback

One reviewer had a disappointing experience with the company. They scheduled an appointment but nobody showed up, and when they contacted the company, they were told that someone would arrive shortly, but that also did not happen. This reviewer was unhappy with the company's punctuality.

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