Smiling for a lifetime, one smile at a time.
At Helene Fleuriste, we are proud to be a family-owned and operated florist with a rich history dating back to 1953. Our commitment to our customers has always been our top priority, and we strive to provide the highest quality flowers, plants, and gifts that are hand-designed and hand-delivered with love and care.
Our Services
At Helene Fleuriste, we offer a wide range of services to help you express your sentiments to loved ones. Whether it's for a special occasion, an everyday gesture, or a way to show your deepest condolences, we have the perfect solution for you. Our flower arrangements are carefully crafted to ensure that they are fresh, beautiful, and unique, and we guarantee that they will be delivered with a smile.
Flower Delivery
With our convenient online ordering system, you can browse our selection of flowers, plants, and gifts and send them to your loved ones anywhere in the Gatineau, QC area. We offer same-day delivery for online orders placed before 2 pm, and we guarantee that your gifts will be hand-delivered by one of our experienced florists. Our delivery areas include Gatineau, Val-des-Monts, Cantley, Chelsea, Denholm, Aylmer North, Aylmer South, Hull Southwest, Hull North, and Hull Central.
Gift Now, Deliver Later
In addition to our same-day delivery options, we also offer our Gift Now, Deliver Later service, which allows you to send a gift to your loved one immediately, with delivery scheduled at a later date. This service is perfect for occasions when you want to surprise your loved one with a gift, but can't be there in person. We will send your gift to your loved one with a personalized message and a beautiful bouquet of flowers.
Wine Delivery
To complement our flower arrangements, we also offer a selection of premium wines from around the world. Our wines are carefully chosen to pair perfectly with our flowers, and we offer a variety of options to suit every taste and occasion. Whether you're looking for a romantic gesture or a way to toast a special occasion, we have the perfect wine for you.
Why Buy from Us?
At Helene Fleuriste, we pride ourselves on our commitment to our customers and our dedication to providing the highest quality products and services. Here are just a few reasons why you should choose us:
- 100% satisfaction guarantee: Your complete satisfaction is our top priority, and we guarantee that our products and services will meet your expectations.
- REAL local florist: We're a real local florist with a long history of serving our community, and we take pride in our commitment to our customers.
- Hand-designed and hand-delivered: Our flowers and gifts are hand-designed and hand-delivered by our experienced florists to ensure that you receive a unique and personalized gift.
Quality of Flowers and Arrangements
Several reviewers have expressed disappointment with the quality of the flowers and arrangements. Judy Elvish and Kelly McCartney noted that the flowers in their arrangements were old and past their freshness date, while Kelly McCartney's arrangements also started dying within a short period of time. Only one reviewer, Trish Beauchamp, was pleased with the quality of the flowers in her arrangement.
Customer Service
The customer service at Fleuriste Helene has been inconsistent, with several reviewers expressing frustration with their experiences. Judy Elvish was unable to get a receipt from the business, while Remington Robinson had a poor experience with the staff, who seemed short-tempered and unfriendly. Laura B. had delays and issues with delivery, and Patrick Arsenault did not receive an email confirmation of his order. On the other hand, Hallam Carter reported a positive experience with the staff, who were friendly and helpful.
Delivery Issues
Several reviewers had issues with the delivery of their orders. Laura B. had to accommodate a date change, but the flowers were still delivered on the wrong day and to the wrong apartment. Patrick Arsenault did not receive an email confirmation and had to deal with an angry and aggressive delivery person when trying to arrange a surprise delivery.
Pleasant Experiences
While many reviewers had negative experiences, there were a few pleasant encounters. Trish Beauchamp was pleased with the quality of the flowers and the online ordering process. Hallam Carter had a positive experience with the staff, who helped to make his Valentine's Day special. Len Westerberg has been a loyal customer for many years and has consistently received high-quality service and arrangements.
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