Our Vision and Commitment
Progress Property Management Ltd. embodies a deep-seated commitment to provide total quality management to Condominium Corporations in Ontario. We take pride in fostering strong relationships with residents and board members, through personalized services and unwavering dedication. Our dedicated team of professionals prioritize efficiency, transparency, and accountability to ensure outstanding property management experiences.
Our Expertise
Our vast experience encompasses every facet of effective property management, including:
Management & Administration
- Efficient communication and documentation management
- Comprehensive board and owner governance
- Tailored resident services and amenities
Financial Management
- Budget planning and expense tracking
- Detailed financial reporting and analysis
- Expert negotiation of contracts and insurance
Property Maintenance & Security
- Proactive property inspections and maintenance
- Responsive repairs and emergency services
- Comprehensive security measures and risk mitigation plans
Resident Relations
- Friendly and approachable on-site staff
- Responsive communication and prompt issue resolution
- Transparent resident forums and communication channels
Our Values
At Progress Property Management Ltd., our core values underpin our service delivery model:
- Integrity: Upholding ethical practices and maintaining transparency
- Professionalism: Delivering consistently high-quality services
- Innovation: Embracing technology for efficient solutions
- Client Focus: Prioritizing customer needs and satisfaction
Our Team
Our team comprises highly qualified and experienced professionals, all Registered Condominium Managers with ACMO (Association of Condominium Managers of Ontario). Their deep understanding of Ontario's condominium legislation and hands-on experience ensure meticulous property management.
Overall Experience
The reviewers have had an overwhelmingly negative experience with the property management company, citing issues with professionalism, quality, responsiveness, and value.
Lack of Communication
A common theme among the reviews is the lack of communication from the company. One reviewer mentioned not receiving a response for 2 months despite sending emails and making calls, while others have had rude encounters with staff.
Poor Customer Service
The reviewers have expressed frustration with the company's attitude towards customers. One reviewer was told to move away from a pathway while giving their dog water, and another reviewer was left with a negative impression due to the company's unhelpful response.
Dissatisfaction with Services
The reviewers are extremely dissatisfied with the services provided by the company, with one reviewer calling it the "worst property management company ever".
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