The Enfield Group is a reputable property management and development company that has been serving the Golden Horseshoe region for over nine decades. Founded in 1930 by William John Fraleigh, the company has been passed down through three generations of the Fraleigh family, each of whom has contributed to its growth and success. Today, the Enfield Group is proud to be a leading provider of property management services, with a focus on condominium and non-profit housing, commercial parking, and property development.
Our company is led by Greg Fraleigh, a third-generation President and Property Developer with over 40 years of experience in the industry. Under his leadership, the Enfield Group has built a reputation for excellence in the field of property management, with a team of ACMO 2000 Certified professionals who are dedicated to providing the highest level of service to our clients.
At the Enfield Group, we understand the importance of maintaining your property as if it were our own. As property owners and developers ourselves, we take great pride in ensuring that every building we manage is safe, clean, and well-maintained. We believe that our greatest strength is our experience, and we strive to apply that experience to every aspect of our business.
Our Services
The Enfield Group offers a wide range of services to meet the needs of our clients, including:
- Condominium Property Management: We offer comprehensive property management services to condominium corporations throughout the Golden Horseshoe region. Our team of experienced property managers provides a full range of services, including financial management, maintenance coordination, and regulatory compliance, to ensure that your condominium is operating smoothly and efficiently.
- Cooperative Housing Management: We provide property management services to cooperative housing corporations, working closely with the board of directors to ensure that the community's needs are being met. Our services include financial management, maintenance coordination, and regulatory compliance.
- Non-Profit Housing Management: We are committed to providing safe, clean, and affordable housing to those in need. We offer property management services to non-profit housing corporations, working with boards of directors and government agencies to ensure that the community's needs are being met.
- Property Development: Our team of experienced property developers has a proven track record of success in the field. We provide a full range of services, including site selection, architectural design, engineering, and construction management.
- Commercial Parking Management: We provide comprehensive parking management services to commercial properties, including lot maintenance, enforcement, and revenue collection.
- Design & Management: We offer design and management services for new building projects. We work closely with architects, engineers, and contractors to ensure that the building is designed and built to meet the needs of our clients.
Our Core Values
At the Enfield Group, we are guided by a set of core values that include:
- Quality: We are committed to providing the highest level of quality in everything we do, from the buildings we develop to the services we provide.
- Integrity: We believe in doing the right thing, even when no one is watching. We are committed to being transparent, honest, and fair in all of our dealings.
- Trust: We work hard to earn the trust of our clients, our employees, and our partners. We believe that trust is the foundation of any successful relationship.
- Customer Service: We are committed to providing outstanding customer service, going above and beyond to meet the needs of our clients.
Careers & Mentorship Program
We believe that investing in our employees is essential to the success of our business. We offer a variety of career opportunities in the field of property management, including property management, administrative support, and maintenance technician positions. We are committed to providing training and development opportunities to help our employees grow and succeed in their careers.
In addition, we offer a mentorship program for those who are new to the property management industry. This program is designed to provide guidance and support as new employees learn the ropes of the industry.
Testimonials & Community Stories
We are proud of the relationships we have built with our clients and the communities we serve. You can read more about their experiences and stories on our website.
Company Performance
The majority of reviewers have expressed dissatisfaction with the company's performance, citing issues with professionalism, quality, value, and responsiveness.
Common Complaints
- Unresponsive to tenant concerns and issues
- Poor customer service and communication
- Lack of accountability and unwillingness to take responsibility for problems
- Unprofessional behavior from employees, particularly Greg Fraleigh and the receptionist
- Concerns about cleanliness and maintenance of properties, including cockroach infestations and mold
Redemption Efforts
- Sharon, an employee, reached out to one reviewer to address their concerns and assure them that efforts were being made to correct issues
Praise for a Few Employees
- A few reviewers have praised specific employees, such as Sharon, for their efforts to address concerns and provide good customer service
Positive Aspects
- A few reviewers have mentioned that the company does a good job of maintaining the cleanliness of hallways and removing snow
Contrasting Opinions
- A few reviewers have had positive experiences with the company, citing polite, understanding, and caring professionals who have taken good care of their properties
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