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Mission Statement
Wide Range Transportation Services Inc. envisions itself as a leading provider of transportation-related solutions that empower businesses to achieve sustainable competitive advantages in the evolving global marketplace. We are committed to:
- Delivering exceptional customer service through honesty, integrity, and professionalism.
- Providing flexible and customized solutions tailored to each client's unique needs.
- Optimizing transportation costs and efficiency through innovative data management and benchmarking.
- Fostering a rewarding and empowering work environment for our dedicated team.
Logistics Management
Wide Range offers comprehensive logistics management services designed to streamline your supply chain, enhance efficiency, and reduce costs. Our experienced team can:
- Develop and implement optimized transportation and inventory management systems.
- Implement data-driven strategies to reduce transportation expenses through effective cost-reduction measures.
- Track and manage all transportation activities in real-time, ensuring transparency and accountability.
Transportation Cost Reduction
We specialize in identifying and implementing cost-reduction strategies tailored to your unique transportation needs. Our approach includes:
- Comprehensive data analysis and benchmarking against current market rates.
- Evaluation and optimization of routes and transportation modes.
- Negotiation with carriers and suppliers to secure competitive rates.
Warehousing and Distribution
Our secure and efficient warehousing facilities allow you to:
- Efficiently manage inventory, ensuring optimal storage and accessibility.
- Optimize distribution processes, ensuring timely delivery of goods.
- Access real-time inventory information through our secure online portal.
Fleet Management
We maintain a modern and efficient fleet of trucks, allowing us to:
- Provide reliable and timely transportation services.
- Ensure compliance with all industry regulations.
- Optimize fuel efficiency and maintenance costs.
Our Commitment
Wide Range Transportation Services Inc. is dedicated to becoming your trusted partner in transportation and logistics.
We are committed to
- Providing personalized and responsive customer service.
- Delivering innovative and cost-effective solutions.
- Maintaining the highest standards of safety and professionalism.
- Building lasting relationships with our clients through open communication and collaboration.
Poor Customer Service and Delivery Experience
The reviews for Wide Range Delivery Service are overwhelmingly negative, with many customers expressing frustration and disappointment with their experience. Several customers report that their deliveries were delayed or cancelled, with little communication or effort to resolve the issues.
Many customers also report poor communication and a lack of respect from the delivery team. Some customers were left waiting for long periods of time for their deliveries, only to be told that the items had not arrived or would not be delivered until a later date.
Incompetence and Lack of Attention to Detail
Several customers report that the delivery team showed up to deliver their appliances but were either unable or unwilling to complete the delivery. In one case, a customer was told that a washer would not be taking part in the delivery, even though it had been paid for. Another customer was left with a broken washer and dryer after the delivery team refused to complete the delivery.
Uncommunicative and Unhelpful Staff
Several customers report that the staff at Wide Range Delivery Service were unhelpful and uncommunicative when issues arose. Some customers were left waiting for hours or even days to receive information about their delivery, only to be told that it would be further delayed.
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