At D&S Automotive, we're a team of passionate automotive enthusiasts dedicated to providing top-notch collision repair services and customized truck and Jeep builds to Northeast Ohio. With over 45 years of experience in the industry, we've earned a reputation as leaders in our field, and we're proud to be a trusted name in the region.
Our Story
Originally founded as a van conversion company in the 1970s, we've evolved over the years to become one of the premier automotive restyling and collision repair centers in Northeast Ohio. Our journey has been marked by a commitment to excellence, a passion for innovation, and a dedication to delivering exceptional customer service. Today, we're proud to offer a wide range of services, from collision repair and auto glass repair to customized truck and Jeep builds, and more.
Our Services
At D&S Automotive, we understand that when it comes to your vehicle, you want the best. That's why we offer a comprehensive range of services designed to meet your every need. From collision repair and auto glass repair to customized truck and Jeep builds, we've got you covered. Our team of expert technicians and builders will work with you to bring your vision to life, whether you're looking to repair and restore your vehicle or create a one-of-a-kind custom build.
In addition to our collision repair and custom build services, we also offer a wide range of accessories, including lift kits, leveling kits, tonneau covers, running boards, and more. Our accessory specialists will work with you to choose the perfect accessories to fit your vision and budget, and our technicians will handle the installation with ease.
Our Locations
We're proud to operate multiple locations throughout Northeast Ohio, including our Mentor Collision Center, Chardon Collision Center, East Mentor Collision Center, Elyria Collision Center, and Kirtland Collision Center. Each of our locations is equipped with state-of-the-art facilities and staffed by a team of expert technicians and builders who are dedicated to delivering exceptional service and results.
Our Commitment to You
At D&S Automotive, we're committed to providing exceptional customer service and delivering results that exceed your expectations. We know that your time is valuable, which is why we offer exclusive premier car repair services like 24/7 towing assistance, convenient vehicle pick-up and delivery, and claim assistance. Our goal is to make the repair process as seamless and stress-free as possible, so you can get back on the road in no time.
Excellent Customer Service
The majority of the reviews are extremely positive, praising the exceptional customer service provided by D&S Automotive. Many customers mentioned how well-communicated they were throughout the repair process, receiving regular updates and accurate estimates of time and costs. Several reviewers also highlighted the attention to detail and care taken by the team to ensure their vehicles were returned in excellent condition.
Lengthy Repair Process
However, one reviewer expressed frustration with the lengthy repair process, citing delays and a lack of updates from the shop. Khemi Kasabwala's Tesla Model 3 was initially expected to be completed within a month, but ultimately took over two months to finish. The customer also experienced issues with the shop's communication and cleanliness.
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