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Compassionate Care for Your Furry Friends

At Harwood Pet Hospital, we are proud to introduce ourselves as a dedicated team of veterinarians and animal lovers who are passionate about providing top-notch care to your furry friends. Our veterinary clinic in Ajax, ON is committed to delivering personalized, compassionate care to our patients and their guardians. We strive to create a comfortable environment for our patients and clients, making everyone feel welcome from the moment they step into our clinic.

Our Services

As a full-service veterinary hospital, we offer a wide range of services to cater to the diverse needs of your pets. Our services include anesthesia and patient monitoring, behavioral counseling, dentistry, medical services, microchip pet identification, nutritional counseling, pain management and control, preventive services, surgical services, radiology (X-rays), and wellness and vaccination programs. We also provide additional services such as pet health library, how-to videos, and pet health checker to empower you with the knowledge you need to keep your pets healthy and happy.

Our Philosophy

At Harwood Pet Hospital, we believe that your pet is a member of your family, and we treat them with the same love, care, and compassion that we would give to our own pets. We take pride in delivering individualized attention and tailored medical care to our patients, and we always provide our clients with ample time to discuss any issues their pets may have. Our veterinarians and staff are dedicated to continually expanding their knowledge through courses and seminars, ensuring that we stay up-to-date with the latest advancements in veterinary medicine.

Our History

Harwood Pet Hospital opened its doors in 2005, and since then, we have been committed to providing high-quality veterinary care to dogs and cats in Ajax and the Durham Region. Our two veterinarians have each been practicing for over 20 years, and they are dedicated to continually expanding their knowledge and skills to provide the best possible care for your pets.

Meet Our Team

Our team at Harwood Pet Hospital is comprised of dedicated, compassionate, and experienced veterinarians and staff who are passionate about animal care. We have a deep understanding of the bond between pets and their owners, and we strive to provide personalized care that meets the unique needs of each patient. You can learn more about our team by visiting our Team page.

Reviews
Positive: The reviewers have praised the hospital's exceptional customer service, excellent care, family-like atmosphere, and convenience.
Negative: The reviewer's experience with the veterinary assistant was disappointing, with the assistant showing a lack of empathy and seeming more focused on accusing the pet owner of being irresponsible rather than providing compassionate care.

Exceptional Customer Service

The reviewers have unanimously praised the exceptional customer service provided by Harwood Pet Hospital. The staff are described as professional, helpful, and extremely caring. Many reviewers have mentioned the personalized attention they receive from Dr. Chapman and Dr. Mootoo, who take the time to understand their pets' needs and provide expert advice.

Excellent Care

The hospital's focus on excellent care is evident in the reviews. Pet owners have praised the hospital's attention to detail, thorough explanations of their pets' health, and commitment to using the latest technology and treatments.

Family-Like Atmosphere

Several reviewers have commented on the family-like atmosphere at Harwood Pet Hospital, with many describing the place as warm, welcoming, and friendly. The hospital's team is described as knowledgeable, approachable, and genuinely caring.

Convenience

The hospital's online services, including auto-ordering and pet food purchases, have been praised as convenient and efficient.

Exceptional Care for Difficult Cases

One reviewer praised the hospital's expertise in handling a complex case, involving their dog's export to Australia during the pandemic. The reviewer was impressed by the team's professionalism, attention to detail, and ability to handle the challenges.

Concerns about a Specific Incident

One reviewer expressed disappointment with the service they received, citing a lack of empathy from a veterinary assistant who accused them of being irresponsible pet owners. The reviewer was upset by this treatment and expressed concerns about the hospital's ability to handle sensitive and complex cases.

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