Empowering Your Ride, Fueling Your Passion
Passionate about empowering riders of all levels to conquer their adventures!
Evolution Cycles proudly stands as a premier bicycle retailer in Richmond Hill, Ontario. Founded on the principle that cycling is for everyone, we are committed to providing exceptional customer service, top-notch gear, and insightful guidance to fuel your riding aspirations.
What sets us apart?
- Expert Expertise: Our team of passionate cyclists are highly trained and possess extensive knowledge of all things bikes. We can guide you in choosing the perfect bike and gear based on your individual needs and goals.
- Dedicated Service: Customer satisfaction is our top priority. Our experienced technicians offer comprehensive bicycle repairs and meticulous maintenance services to keep you rolling smoothly.
- Wide Selection: Explore a diverse range of high-quality bicycles, gear, and accessories from leading brands like Trek, Santa Cruz, Specialized, and more.
- Community Focus: We believe cycling is more than just riding. We proudly support local cycling clubs and initiatives, creating a vibrant and supportive community of riders.
Bike Sales
- Personalized consultations to find the perfect bike for your type of riding.
- Competitive prices and financing options available.
- Extensive range of road bikes, mountain bikes, electric bikes, gravel bikes, hybrid bikes, and children's bikes.
Bike Repairs & Maintenance
- Expert repairs for all types of bicycles.
- Routine tune-ups and safety checks.
- Specialized services like wheel building and frame repair.
Accessories & Gear
- Extensive selection of cycling shoes, helmets, gloves, clothing, lights, and safety gear.
- Specialized accessories for everything from cargo carrying to bike computers.
Community & Education
- Regular cycling events and workshops.
- Online resources and guides to help you get the most out of your riding experience.
Let's explore the world together!
Whether you're seeking leisurely weekend rides or adrenaline-charged adventures, Evolution Cycles is here to support your journey. Come visit us today and discover the joy of cycling!
Lack of Customer Service and Unmet Expectations
Some customers experienced poor customer service, with one reviewer reporting that the shop was over an hour and a half late for a scheduled phone consult. This caused frustration and dissatisfaction with the service provided.
Exceptional Customer Service and Quality Workmanship
On the other hand, the vast majority of reviewers had a positive experience with Evolution Cycles. They reported receiving excellent service from knowledgeable and friendly staff, who went above and beyond to help with bike selection, fit, and setup. Many reviewers praised the shop's ability to provide personalized attention, quick turnaround times, and high-quality workmanship.
Impressive Product Selection and Competitive Pricing
The shop's product selection was praised by many reviewers, with some noting that it was comprehensive and included hard-to-find items. Competitive pricing was also mentioned, with some reviewers commenting that they found good value for the services and products provided.
Charitable Efforts and Community Involvement
The shop's commitment to charitable efforts and community involvement was highlighted by several reviewers, who appreciated the shop's willingness to support local causes and events.
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