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Where Customers Send Their Friends!

A Legacy of Flooring Expertise in the Greater Toronto Area

Carpet-Towne Flooring has proudly served the Greater Toronto Area since 1978, specializing in providing top-notch flooring solutions for both residential and commercial properties. Family-owned and operated, we take pride in offering tailored recommendations, superior craftsmanship, and exceptional customer care.

Expert Guidance and Personalized Solutions

Our team of experienced flooring consultants meticulously listens to your needs and aspirations to suggest the perfect flooring solutions for your space and budget. We offer a diverse selection of quality products, encompassing:

  • Carpet: Enjoy the cozy warmth and comfort of timeless carpets in various textures and colors.
  • Hardwood: Experience the elegance and sophistication of natural and engineered hardwood floors.
  • Ceramic: Embrace the beauty and durability of tiles in a vast array of colors and patterns.
  • Laminate: Get the look of hardwood with the affordability and impact resistance of laminate flooring.
  • Vinyl: Benefit from the practicality and resilience of vinyl flooring, perfect for high-traffic areas.
  • Luxury Vinyl Planks/Tiles: Enjoy the ultimate in luxury and comfort with high-performance vinyl planks.

Quality Workmanship and Professional Installation

Beyond merely selling flooring materials, we are committed to providing meticulous installation services performed by highly skilled and experienced installers. Our attention to detail and commitment to quality ensure a seamless and lasting transformation of your space.

Our Commitment to Customer Satisfaction

Customer satisfaction is our highest priority. We take pride in exceeding your expectations by:

  • Providing personalized consultations and accurate estimates.
  • Using high-quality materials and meticulous installation techniques.
  • Maintaining open communication and clear timelines throughout the process.
  • Addressing any concerns promptly and professionally.

Trust Carpet-Towne Flooring for an exceptional flooring experience!

Reviews
Positive: Exceptional customer service and quality products from Carpet-Towne; recommended by multiple customers.
Negative: Poor installation, customer service, and overall experience with Carpet-Towne; some staff members were rude and unhelpful.

Customer Reviews Summary

Excellent Customer Service and Quality Products

  • Snehal Patel: Exceptional customer service from Paul and Greg; they went above and beyond to find a specific hardwood floor board.
  • Kate Bolton: Helped in a pinch; numerous samples available in-store.
  • Linda Cameron: Had the whole house done by Carpet-Towne; highly recommend this company.
  • Lj C.: Purchased engineered hardwood flooring; excellent customer service from Paul and Andy.
  • Norissa Sangalli: Amazing experience with stair runners installation; great service from Andy and Peter.

Poor Experience

  • Hannes Mueller: Poor installation of carpet and hardwood; bad customer service from Andy Lewis.
  • Phil Grenfell: Bad experience with Barry; he was rude and unhelpful.
  • Michael Weatherup: Poor customer service at the front desk; heard the owner yelling at a customer.
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