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Vision & Values
LK Auto Collision operates with a heartfelt commitment to excellence, prioritizing quality repairs, customer satisfaction, and community involvement. We are deeply rooted in the Regina community and take pride in delivering exceptional service that exceeds expectations.
Who We Are
Founded in 1997, LK Auto Collision is a family-owned and operated business with a team of experienced professionals dedicated to restoring your vehicle to its pre-accident glory. We are passionate about ensuring a smooth and hassle-free experience for our valued clients.
Our Expertise
We possess extensive knowledge and expertise in handling all types of vehicle repairs, encompassing:
- Collision Repair: From minor dents and scratches to severe structural damage, our skilled technicians are equipped to handle all aspects of collision repair.
- Paintless Dent Repair: We utilize the latest technology to restore your vehicle's paintwork, eliminating the need for invasive painting in many cases.
- Mechanical Repairs: Our certified mechanics ensure that your vehicle is safe and reliable after repairs.
- Cosmetic Work: From paint touch-ups to complete refinishes, our experts deliver exceptional attention to detail and craftsmanship.
Client Commitment
At LK Auto Collision, we prioritize:
- Communication: We keep you updated throughout the entire process, ensuring transparency and clarity.
- Convenience: Free courtesy cars, pick-up and delivery services, and rental car options are available for your peace of mind.
- Quality: We use only the highest quality parts and materials, ensuring the longevity and integrity of your repairs.
- Customer Service: Our dedicated team delivers exceptional customer service, treating every client with respect and professionalism.
Community Involvement
We believe in actively contributing to the Regina community. We support local events and initiatives, demonstrating our commitment to building strong relationships within our community.
Exceptional Service and Quality Work
The reviews for LK Auto Collision are overwhelmingly positive, with all reviewers giving the shop a perfect 5-star rating. The common themes among the reviews are the exceptional service, quality workmanship, and friendly staff. Many reviewers praise the shop's flexibility, professionalism, and attention to detail, with some going as far as to say that they will always go back to LK Auto.
Timely and Quality Repairs
Reviewers rave about the shop's ability to complete repairs quickly and correctly, with some even receiving rental cars and car detailing services while their vehicles are being worked on. The staff is praised for their friendliness, professionalism, and willingness to explain the repair process and provide options for customers.
Customer Service Stands Out
Reviewers consistently praise the shop's customer service, stating that they are treated like family from the initial contact to the finished product. The staff is described as knowledgeable, friendly, and caring, with some reviewers even mentioning that they went above and beyond to ensure customer satisfaction.
One Negative Review
However, one reviewer, Hu Z., had a mixed experience. While they were initially impressed with the shop, they were dissatisfied with the outcome of their repair. Specifically, they were unhappy with the paint job and felt that the shop did not provide them with adequate options or communication before making changes to their vehicle.
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