Business Details
Emergency
services
Senior Care Pharmacy Services in Burlington
Silver Fox Pharmacy is a family-owned and operated specialty pharmacy dedicated exclusively to serving seniors in Long Term Care, Retirement Communities, Independent Living, and Transitional Care. Our team combines decades of experience in senior care with state-of-the-art pharmacy automation and advanced electronic prescribing tools to deliver innovative, relationship-focused pharmacy solutions. We specialize in medication delivery, clinical support, and customized packaging while providing 24/7 emergency services through on-call pharmacists.Our board-certified geriatric experts collaborate with healthcare teams to ensure quality improvement and compliance, supported by dedicated customer service staff who assist with medication coverage options. With locations in Burlington, London, and Toronto, we pride ourselves on seamless transitions, personalized care, and a commitment to enhancing the lives of residents, families, and staff through technological and clinical excellence.
Services
Medication Delivery
Consultant Services
Customer Support
Education Programs
Medical Supplies
Writi Electronic Prescribing
Silver Suite Services
Medical Cannabis Support
Highlights and features
- We offer 24/7 emergency medication delivery and on-call pharmacist support.
- Our team includes board-certified geriatric pharmacists and certified diabetes educators.
- We implement advanced electronic prescribing tools for improved compliance and communication.
- We provide dedicated customer support for medication coverage assistance.
- Our state-of-the-art pharmacy automation ensures accurate and timely medication delivery.
What people say
Seamless transition
Professional team
24/7 support
Improved efficiency
Personalized care
Services
Medication Delivery
We provide safe and accurate medication delivery using barcode technology to Long Term Care, Retirement, and Transitional Care facilities. Our system ensures proper verification and timely arrival of medications. Residents receive customized packaging options including multi-dose pouches and cards.
Consultant Services
Our Consultant Pharmacists and Pharmacy Liaisons offer on-site education, medication reviews, and committee participation. We conduct audits and provide tailored guidance to improve medication management practices in senior care facilities across Ontario.
Customer Support
Dedicated support staff help residents and families obtain optimal medication coverage through ministry and third-party programs. We offer personalized assistance with prescription verification, insurance claims, and special medication access requirements.
Education Programs
We deliver comprehensive healthcare education sessions for staff, residents, and families. Our programs cover medication management best practices, regulatory compliance, and specialized topics tailored to the unique needs of senior care environments.
Medical Supplies
Silver Suite offers a complete selection of medical supplies and equipment for residents and staff. Our offerings include continence care products, nutrition support items, compression therapy solutions, and specialized healthcare equipment for senior care facilities.
People
Girish Bansal
Chief Executive Officer
Decades of leadership experience in senior care pharmacy. Committed to delivering innovative pharmacy solutions while maintaining a family-owned business ethos focused on relationship-based care.
Judy Graves
Chief Operating Officer
Brings extensive operational expertise in senior care pharmacy management. Focuses on ensuring seamless service delivery and maintaining high standards of pharmacy operations across all locations.
Jonathan Lu
Chief Quality & Clinical Services Officer
Geriatric pharmacist with expertise in clinical practice, IT systems, and regulatory compliance. Recipient of awards from University of Toronto, Ontario Pharmacists Association, and Canadian Society of Hospital Pharmacists.
Sharmila Tejura
Director of Liaisons & Special Projects
Transition leader and eMAR expert with experience in medication-management compliance auditing and education. Plays key role in implementing technology solutions for senior care facilities.
Josh Cole
Business Development & Customer Relations
Specializes in building long-term relationships with senior care providers. Provides dedicated support for customers in Long Term Care, Retirement, and Transitional Care sectors.
Questions
What if I need a medication after hours?
We provide emergency medication deliveries 24/7/365 through our emergency pharmacy network and on-call pharmacists.
What type of education programs do you offer?
We offer clinical education for senior care staff, residents, and families, including specialized topics based on specific facility needs.
What is Silver Suite?
Silver Suite is our comprehensive service offering for medications, medical equipment, and healthcare programs for residents and staff.
Do you support medical cannabis needs?
We partner with Argento Medical to provide medical cannabis products and support for residents and families.
How do you handle prescription coverage issues?
Our customer support team assists with obtaining special medication coverage through ministry and third-party programs.
