Business Details
17 Years
experience
Emergency
services
Your Trusted iPhone & Samsung Repair Experts in Kelowna
Founded in 2009, Repair Express has established itself as Canada's premier cross-country device repair service, operating in Kelowna, Penticton, and Vernon. Our team of Apple Certified Macintosh Technicians and computer engineers deliver precision repairs using guaranteed OEM parts, ensuring devices function like new. With a 12-month warranty on all repairs and free Canada-wide shipping via Purolator, we combine technical expertise with customer-centric service. Our staff hold advanced certifications and decades of combined experience, prioritizing ethical practices, data privacy, and sustainability through device recycling.We specialize in iPhone, Samsung, tablet, and laptop repairs, addressing screen damage, water damage, battery issues, and more. Our rigorous quality control ensures every repaired device meets original manufacturer standards. As an authorized retailer for LIFEPROOF and OtterBox, we offer unmatched value through transparent pricing and same-day service. Our commitment to education, perfection, and community trust has earned us recognition as Facebook's most popular mobile repair provider in the Okanagan Valley.
Services
iPhone Repair
Samsung Repair
Screen Replacement
Battery Replacement
Water Damage Repair
Laptop Repair
Charging Port Repair
Camera Repair
Back Glass Repair
Mail-In Service
Details
- Year established: 2009
Highlights and features
- Certified Apple and Samsung repair experts with over a decade of experience
- Free Canada-wide shipping with 3-day turnaround guarantee
- 12-month warranty covering parts and labor
- Transparent pricing with no hidden fees
- Eco-conscious repairs reducing electronic waste
Associations and certifications
- Apple Certified Macintosh Technicians
- Purolator
- OEM Parts
What people say
Quick turnaround
Knowledgeable staff
Same-day service
Fair pricing
Professional technicians
Services
iPhone Repair
Specialized iPhone repairs using original Apple components. Our Apple-certified technicians handle screen replacements, water damage recovery, and internal component repairs for all iPhone models. Each repair includes diagnostic testing and a 12-month warranty.
Samsung Repair
Comprehensive Samsung device repairs with manufacturer-grade parts. We fix Galaxy smartphones and tablets, addressing screen damage, charging port issues, and water damage with guaranteed OEM components and 365-day warranty coverage.
Water Damage Repair
Advanced water damage restoration using specialized drying techniques. Our technicians perform immediate diagnostics and corrosion removal for phones, tablets, and laptops, with repair success rates exceeding industry standards.
Screen Replacement
Precision screen replacements for smartphones and tablets. We use certified OEM displays to ensure perfect color calibration and touch responsiveness, completing most repairs within one business day.
Mail-In Service
Nationwide repair solution with free Purolator shipping. Customers receive prepaid shipping labels, and devices are repaired and returned within three business days, maintaining the same quality standards as in-store service.
Questions
What should I do immediately after my phone gets wet?
Turn off the device immediately, remove the case, and avoid charging it. Bring it to Repair Express within 24 hours for professional water damage restoration.
Do you offer same-day repair services?
Yes, most screen replacements and common repairs are completed within 60 minutes while you wait at our Kelowna, Penticton, or Vernon locations.
Are your repair parts genuine?
We exclusively use OEM (Original Equipment Manufacturer) parts that match factory specifications, ensuring optimal performance and device longevity.
What areas do you service?
We serve all of Canada through our mail-in program and maintain physical locations in Kelowna, Penticton, and Vernon, British Columbia.
How long does the warranty last?
All repairs include a 12-month warranty covering parts and labor, with optional extended warranty plans available at the time of service.
Can cracked screens be repaired?
Yes, we repair cracked screens for smartphones and tablets using precision equipment to ensure proper calibration and functionality.
