Business Details
50+ Years
experience
Expert Insurance Claims Services Toronto & Dallas
Maltman International was founded in 1949 with a vision to provide innovative claims adjustment solutions to a growing insurance market. Over more than seven decades, we have evolved into a global leader in specialty claims services, anticipating industry changes and delivering technical expertise across professional liability, commercial liability, and complex claims management. Our team of seasoned professionals combines deep industry knowledge with a commitment to exceeding client expectations through tailored solutions. Headquartered in Toronto and Dallas, we serve clients across North America and internationally, maintaining strong partnerships with insurers, brokers, and regulatory bodies. Our membership in the Lloyds Market Association TPA Forum ensures we remain at the forefront of market developments.With decades of experience in third-party administration, litigation management, and risk mitigation, we prioritize transparency, efficiency, and cost-effective resolution strategies. Our adjusters are recognized for their technical proficiency in handling high-complexity claims, including environmental, directors and officers liability, and cyber liability. We invest in continuous training and development, exemplified by our AIA Training programs, to maintain the highest standards in claims handling. Our success is built on a foundation of trust, demonstrated by our long-standing relationships with a discerning global client base. Today, Maltman International remains dedicated to delivering superior service while adapting to the evolving demands of the insurance industry.
Services
Third Party Administration
Complex Claims Adjusting
Claims Management
Litigation Management
Run-Off Claims Administration
Claims Audits
Trust Fund Management
Bordereaux Reporting
Details
- Year established: 1949
Highlights and features
- We offer 70+ years of expertise in specialty insurance claims handling.
- Our team provides global reach with localized technical knowledge in specialty lines.
- We specialize in high-complexity claims including cyber, environmental, and D&O liability.
- Our membership in the Lloyds Market Association ensures alignment with industry standards.
- We deliver cost-effective resolution strategies through experienced adjusters and audits.
Associations and certifications
- Lloyds Market Association (LMA)
Services
Third Party Administration
Maltman International provides comprehensive Third Party Administration (TPA) services for insurers and self-insured entities. Our expertise includes claims management, financial reporting, and loss fund administration aligned with Lloyds Market standards. We ensure compliance with evolving regulatory requirements while delivering efficient, transparent solutions for international insurers and London Market clients.
Complex Claims Adjusting
We handle medium-to-high complexity claims with precision, offering investigation, damage analysis, and resolution strategies. Our adjusters minimize indemnity exposure and legal costs while maintaining timely, client-focused outcomes for professional liability, environmental, and commercial liability claims across diverse industries.
Litigation Management
Our litigation management services include direct counsel communication, mediation representation, and budget adherence. Adjusters trained in complex dispute resolution ensure efficient handling of legal processes, from instruction to settlement, for insurers and brokers.
Run-Off Claims Administration
We specialize in managing legacy claim inventories through structured run-off administration. Collaborating with trustees and regulators, we deliver cost-effective resolutions for closed or transitioning insurance portfolios while maintaining compliance with regulatory frameworks.
Claims Audits
Maltman International conducts independent audits to evaluate claims handling efficiency and identify financial leakage. Our audits assess processes, reserves, and compliance, providing actionable insights to improve claim flow and operational effectiveness for insurers and brokers.
People
Ranjit Bhatia
Director of Specialty & Third-Party Claims Administration
Ranjit Bhatia brings 25+ years of insurance expertise in auto bodily injury, casualty, and commercial liability claims. He specializes in legal liability and risk management, previously working with global claims providers focused on Lloyds and London Markets.
Bret Peiffer
Managing Director (US)
Bret Peiffer leads U.S. operations with experience in multi-line adjusting and catastrophe claims. Holding an Associate in Claims (AIC) designation, he actively participates in industry associations like the Dallas Claims Association and WSIA.
Roger Persad
Vice President, Business Development
Roger Persad drives business growth strategies, leveraging deep industry relationships and market insights to expand Maltman International's client base and service offerings.
Ashley Lawrence
London Market Director
Ashley Lawrence specializes in London Market claims, ensuring alignment with international standards and fostering partnerships with insurers and brokers in specialty lines.
John A. Breese
Director of Professional Liability
John Breese oversees professional liability claims, applying technical expertise in accounting, legal, and healthcare sectors to deliver precise risk assessments and resolution strategies.
Questions
What types of insurance claims does Maltman International specialize in?
We specialize in Errors and Omissions, Directors and Officers Liability, Environmental Claims, Commercial Liability, Cyber Liability, and complex professional liability claims for architects, lawyers, and financial advisors.
In which regions does Maltman International operate?
We operate across Canada and the United States, with international capabilities supporting global insurers and London Market clients through our Toronto and Dallas offices.
How does Maltman International handle complex claims?
Our adjusters use advanced investigation techniques and risk mitigation strategies to resolve medium-to-high complexity claims, minimizing indemnity exposure and legal costs.
What accreditation does Maltman International hold?
We are members of the Lloyds Market Association (LMA) TPA Forum, ensuring compliance with evolving London Market standards.
Can Maltman International manage large-scale claims portfolios?
Yes, we provide third-party administration, run-off claims management, and trust fund services for insurers with high deductible programs or complex claim inventories.
