Our Vision
At Vivian Yau Insurance Agency, our vision is to empower our clients to navigate risks and recover from the unexpected with confidence. We prioritize quality service, integrity, and personalized guidance to become your trusted partner in all your insurance needs.
Who We Are
Vivian Yau Insurance Agency is a Desjardins Insurance agency proudly serving the Ottawa and surrounding areas. We have a team of experienced and dedicated professionals with extensive knowledge in various insurance types, ensuring you receive personalized and comprehensive coverage tailored to your unique needs.
What We Offer
We offer a wide range of insurance products to protect your personal and professional lives, including:
- Auto Insurance: Comprehensive coverage for your vehicle, ensuring peace of mind on the road.
- Business Insurance: Protection for your business against financial losses and liabilities.
- Home & Property Insurance: Safeguarding your home, belongings, and valuables from unexpected events.
- Life Insurance: Ensuring financial security for your loved ones in the event of your passing.
- Living Benefits: Additional coverage for disabilities, critical illnesses, and long-term care needs.
Beyond the Coverage
At Vivian Yau Insurance Agency, we strive to go above and beyond simply providing insurance products. We actively engage with our clients, ensuring they understand their coverage options and can make informed decisions. We are committed to:
- Clear and Transparent Communication: We provide easy-to-understand explanations and readily answer any questions you have.
- Personalized Service: We take the time to understand your unique needs and concerns.
- Prompt Response: We prioritize efficient handling of claims and inquiries.
- Building Relationships: We value building strong client relationships based on trust and open communication.
Contact Us Today
Let us provide you with peace of mind and security by reviewing your current coverage and identifying potential risks. Contact us today for a complimentary consultation and personalized quote.
Excellent Customer Service
The reviews praise the exceptional customer service provided by the insurance agency, particularly by Vivian and her team. The staff are described as professional, friendly, and helpful, making clients feel at ease throughout the process.
Knowledge and Expertise
The reviews highlight the expertise and knowledge of the staff, especially Vivian, who is able to explain complex policies and provide smart solutions to clients' questions and concerns. Her thoroughness and patience are particularly appreciated by clients.
Insurance Options and Savings
Several reviews mention the agency's ability to provide more affordable insurance options, with one client reporting a 25% savings. Clients appreciate the agency's willingness to work with them to find the best policy for their needs.
Positive Interactions
The reviews consistently describe positive interactions with the agency, with clients feeling valued and appreciated. The staff are described as welcoming, patient, and responsive to clients' needs.
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