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Protecting Your Business, One Policy at a Time

At Smith & Reid Insurance Brokers Ltd., we are proud to be one of the leading insurance brokers in Ottawa, serving businesses and individuals from all walks of life. Our company is the result of a merger between two well-established insurance leaders, Smith & Bradley's and Reid & Bradley's. With decades of combined experience, our team of experts, led by President Jeffrey Smith and Vice-President Daniel Reid, is dedicated to providing top-notch insurance solutions that cater to the unique needs of our clients.

Our commitment to excellence is reflected in our ability to offer customized insurance policies that address the specific requirements of our clients. We understand that every business and individual is unique, and we take the time to listen to their concerns, assess their risks, and design tailored insurance solutions that provide comprehensive coverage and peace of mind.

Our Services

We offer a wide range of insurance services, including commercial, personal, bonding, and specialty insurance solutions. Our commercial insurance services cater to various industries, including construction, information technology, manufacturing, transportation, hospitality, realty, alternative energy, warehousing, and golf courses. We also provide personal insurance services, including home and auto insurance, to help individuals protect their most valuable assets.

Our commercial insurance services are designed to provide comprehensive coverage for businesses of all sizes and industries. Whether you're a contractor, IT consultant, manufacturer, trucking company, or hospitality business, we have the expertise and resources to design a customized insurance policy that meets your specific needs. Our personal insurance services, on the other hand, are designed to provide individuals with the protection they need to safeguard their homes, vehicles, and personal assets.

What Sets Us Apart

At Smith & Reid Insurance Brokers Ltd., we pride ourselves on our exceptional customer service, expertise, and ability to provide customized insurance solutions that address the unique needs of our clients. Our team of experienced insurance professionals is dedicated to providing outstanding service, guidance, and support to our clients, helping them make informed decisions about their insurance needs. We take the time to understand our clients' businesses and personal circumstances, and we work closely with them to design insurance policies that provide comprehensive coverage and protection.

Our Promise

At Smith & Reid Insurance Brokers Ltd., we promise to provide our clients with exceptional service, expert advice, and customized insurance solutions that cater to their unique needs. We are committed to building long-term relationships with our clients, providing them with the protection they need to succeed, and helping them navigate the complex world of insurance.

Reviews
Positive: The company has received positive feedback for its excellent service, competitive rates, and comprehensive coverage options, as well as the staff's dedication to customer care.
Negative: There was one negative feedback concerning poor service and a lack of responsiveness.

Company Overview

Smith & Reid is a bilingual insurance brokerage firm located in Orleans and Ottawa, offering a wide range of insurance services including motorcycle, home, auto, and commercial coverage.

Customer Feedback

The company has received mostly positive feedback from its clients, with a few exceptions.

Positive Feedback

  • Service Quality: Clients have praised the company for its timely responses, even on weekends, and the team's dedication to providing excellent service.
  • Rates and Coverage: Smith & Reid has been commended for offering competitive rates and comprehensive coverage options for various insurance needs.
  • Customer Care: The company's customer service has been highlighted as a strong aspect, with clients appreciating the staff's genuine care and attention to their needs.

Negative Feedback

  • Poor Experience: One client had a negative experience with the company, citing poor service from start to finish and a lack of responsiveness to their concerns.
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