Personal Advice. Personal Service. We're here when you need us.
At Willis Louie Insurance Brokers, we have been providing insurance solutions to businesses and professionals since 1961. Our team of experienced professionals, led by Brian Louie, is committed to delivering the highest level of service and expertise to our clients. We understand the importance of insurance in managing risk and protecting your business or personal assets. That's why we take the time to get to know your unique needs and provide personalized advice and service.
Integrity and Reliability
Our commitment to integrity and reliability is at the core of everything we do. We believe that our clients require more than just a policy; they need trusted guidance and support. That's why we work with our clients to analyze their risk exposure and provide tailored insurance solutions that meet their specific needs. We are licensed insurance brokers who work on our clients' behalf to find the right coverage at the right price from multiple insurance providers.
Customer Commitment
At Willis Louie Insurance Brokers, we are committed to delivering exceptional service to our clients. Our core values are centered around providing the highest level of service, integrity, and reliability. We strive to:
- Treat each customer as a valued client
- Offer professional advice and guidance
- Seek the most cost-efficient insurance solution
- Communicate openly and transparently
- Respond quickly to client inquiries
- Ensure the reliability of our insurance providers
- Provide foresight and notification of upcoming changes
Areas of Expertise
Our team has a breadth of experience in working with businesses and professionals across various industries, including:
- Retail
- Real estate
- Manufacturing
- Charitable and non-profit organizations
We provide insurance solutions for a wide range of risks, including property coverage, general liability, umbrella liability, directors and officers liability, professional liability, and errors and omissions liability. We also offer insurance solutions for commercial auto, marine, and personal lines, such as home and life insurance.
Contact Us
If you would like to learn more about how we can help you manage your risk and plan for the future, please do not hesitate to contact us. You can reach us by phone at 604-688-1491, fax at 604-688-1819, or by email at info@willislouie.ca. Our office is located on Davie Street in downtown Vancouver, and our hours of operation are Monday to Friday from 8:45 am to 4:45 pm.
Unsatisfactory Experiences with Insurance Companies
Lack of Solutions and Unprofessional Staff
Several reviewers expressed frustration and disappointment with their experiences at Broker Team Insurance Solutions and Willis Louie Insurance. They reported encountering unhelpful and unprofessional staff, who failed to provide solutions to their insurance needs.
Inefficient Services and Limited Offerings
At Broker Team Insurance Solutions, clients were left feeling unsatisfied due to the company's inability to perform tasks such as vehicle registration and plate transfers. The office setup was also inconvenient, with clients being forced to communicate through a microphone in a snowstorm. Willis Louie Insurance was criticized for not offering added value advice and requiring follow-up phone calls and emails to address questions.
Poor Customer Service
Reviewers described the staff at these insurance companies as rude, lazy, and uninterested. They felt that their business was not valued, and they were not provided with the necessary support and guidance.
A Positive Exception
However, one reviewer had a positive experience at Broker Team Insurance Solutions, praising the friendly, courteous, and knowledgeable service provided by Patricia.
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