At Irwin & Billings, we work for you, not an insurance company.
At Irwin & Billings Insurance, we pride ourselves on being an independent brokerage, not part of a chain and not owned by any insurers. This freedom allows us to select the best coverage and prices for our clients from the multiple companies we choose to represent. Our goal is to provide our clients with the best coverage and service at the best possible rate. We understand that each client's needs are unique, and we take the time to review your coverage and potential risks to determine the different options available so you can decide which coverage suits you best.
Our History
Since 1906, we've been meeting diverse commercial and personal insurance needs on the North Shore, in the Lower Mainland and throughout British Columbia. We're a family business locally owned and operated by a North Shore resident. We know our business, we know our clients, and we take pride in our freedom to truly offer independent advice and efficient service.
Services
We offer a wide range of insurance services, including:
- Personal Insurance: Home, condo, mobile home, rental, seasonal, and tenant insurance
- Auto Insurance: ICBC private auto insurance, motorcycle insurance, boat insurance, and more
- Business Insurance: Commercial property insurance, professional liability insurance, errors and omissions insurance, and more
- Apartment Building Owners: Insurance for apartment buildings, including coverage for damage, liability, and more
- Restaurant Insurance: Insurance for restaurants, including coverage for property, liability, and more
- Strata Insurance: Insurance for strata properties, including coverage for damage, liability, and more
- Travel Insurance: Insurance for travel, including medical, trip cancellation, and more
Professional Liability or Errors & Omissions Insurance
Professional Liability or Errors & Omissions (E&O) insurance is designed to provide liability coverage for actual errors and omissions for professionals who provide a service, give advice, or recommendations. This insurance protects businesses for losses that arise from negligent services or unique to their professional services. Examples of professions that require this type of coverage include architects, engineers, accountants, doctors, lawyers, insurance brokers, real estate agents, and media and advertising professionals.
What Our Clients Say
We've received numerous testimonials from satisfied clients who have praised our helpful and efficient service. One client noted that we were "very helpful and made sure that I got the best rate for my money." Another client appreciated that we were "quick, easy, and in and out the door. Everything went as expected."
Overview of Reviews
The reviews for Irwin and Billings insurance company are mixed, with both positive and negative comments. The majority of reviewers praise the company's professional and friendly service, competitive prices, and knowledgeable staff. However, a significant number of reviewers express disappointment and frustration with the company's customer service, transparency, and accuracy.
Positive Comments
Many reviewers praise the company's staff as being helpful, professional, and knowledgeable in handling their insurance needs. They mention that the staff are able to answer questions and provide excellent service. Several reviewers have been with the company for a long time and have recommended it to others.
Negative Comments
On the other hand, several reviewers express disappointment and frustration with the company's customer service. They mention that the company's doors are locked, and customers are forced to pay through a mail slot. One reviewer was not informed of a $1000 deductible on their home insurance policy and felt misled. Another reviewer was told by the company that they did not need to change their rating at ICBC, but later found out that this was incorrect.
Conclusion
Overall, the reviews for Irwin and Billings insurance company are mixed. While many reviewers praise the company's service and staff, others have had negative experiences with customer service and transparency. It is essential for potential customers to be aware of these comments and to double-check information provided by the company.
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