Business Details
22 Years
experience
Emergency
services
Your Trusted Travel Partner for Niche Destinations
Founded in 2004, Downunder Travel has established itself as Canada's premier travel agency specializing in niche destinations across the South Pacific, Asia, Africa, and Central America. Our mission centers on delivering personalized travel experiences through expertly curated itineraries tailored to individual preferences, supported by a team of seasoned destination specialists who maintain firsthand knowledge of their specialized regions. We prioritize partnerships with local suppliers, emphasizing smaller, owner-operated businesses that share our commitment to authentic, memorable experiences.With offices in Calgary, Vancouver, and Toronto, our 24/7 support ensures seamless travel planning, from luxury escapes to adventure-filled journeys. Our dedication to customer service is reflected in our ability to adapt to challenges, including global crises, while maintaining a focus on creating life-enriching travel moments. This commitment has earned us recognition as a trusted leader in the travel industry, with accolades from clients praising our responsiveness, expertise, and ability to transform travel dreams into reality.
Services
Australia Vacations
New Zealand Tours
South Pacific Cruises
African Safaris
Asia Adventures
Central America Escapes
Honeymoon Packages
Senior Travel
Family Vacations
Custom Itineraries
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of expertise in niche destination travel
- Our team includes destination specialists with firsthand regional experience
- We provide 24/7 support for travel emergencies and adjustments
- We partner with local operators for authentic cultural experiences
- We create fully customizable itineraries for every travel style
Associations and certifications
- License #49267
- TICO #50015941
What people say
Perfect travel itinerary
24/7 support
Expert destination specialists
Unforgettable family vacation
Seamless travel adjustments
Services
Custom Vacation Planning
Our expert consultants create personalized travel experiences matching your exact preferences. With specialists in Australia, New Zealand, Asia, Africa, and Central America, we design itineraries that combine luxury accommodations, unique cultural experiences, and adventure activities. Every package includes insider access to local attractions and vetted suppliers, ensuring authentic experiences beyond typical tourist offerings. Our planning process includes multiple revision cycles to perfect your travel details.
South Pacific Cruises
We offer boutique cruise experiences through Fiji, Tahiti, and the South Pacific with expert vessel selection. Our packages include small-ship cruises that access shallow lagoons and remote islands, featuring local hospitality from Polynesian crew members. We arrange pre- and post-cruise land arrangements, ensuring seamless transitions between maritime and land-based adventures across tropical destinations.
Honeymoon Packages
Our romantic getaways feature secluded overwater bungalows, private dinners, and couples' spa treatments across tropical destinations. We specialize in creating memorable proposals, weddings, and anniversary celebrations with personalized touches like floral arrangements and sunset cruises. Our packages include premium accommodations and curated experiences for intimate celebrations in locations like Bora Bora and the Great Barrier Reef.
Senior-Friendly Tours
We design accessible travel experiences for mature travelers featuring comfortable accommodations and paced itineraries. Our packages include guided tours of cultural landmarks, wildlife safaris, and island cruises with special attention to accessibility needs. Destinations feature senior-friendly infrastructure while maintaining opportunities for gentle adventure and cultural immersion in locations like New Zealand and Australia.
Adventure Safaris
Our African safaris and adventure tours provide close encounters with wildlife in their natural habitats. We arrange game drives, guided bush walks, and eco-lodging experiences across Tanzania, Botswana, and South Africa. Packages include expert naturalist guides, conservation-focused operators, and opportunities to witness the Big Five while maintaining ethical wildlife tourism practices.
People
Jason Webb
Founder
Established Downunder Travel in 2004 after identifying a market gap for specialized travel services. With extensive experience in adapting to industry challenges, including technological changes and global crises, he leads the Calgary office with a focus on exceptional customer service.
Stephanie Delaney
Destination Specialist
Toronto-based expert with 20 years' experience in South Pacific, Asian, and African travel. Specializes in creating detailed itineraries with insider knowledge of secluded destinations. Recognized for exceptional service during complex travel situations, including pandemic-related disruptions.
Jane Osborne
Destination Specialist
Vancouver team leader with extensive South Pacific experience, including six years living in New Zealand. Combines personal travel insights with professional expertise to create immersive itineraries featuring Australia, Fiji, and Cook Islands destinations.
Amber Woods
Destination Specialist
Calgary-based travel expert known for creating nature-focused itineraries that match client interests with destination capabilities. Praised for selecting accommodations that align with client budgets while maintaining quality standards.
Ryan
Destination Specialist
Toronto office veteran with 15 years of experience crafting South Pacific itineraries. Focuses on attention to detail in travel planning, ensuring all aspects of client preferences are incorporated into customized packages.
Questions
What destinations does Downunder Travel specialize in?
We specialize in Australia, New Zealand, Tahiti, Fiji, South Pacific Islands, Asia, Africa, and Central America with expertly curated itineraries.
Can you create fully customized travel packages?
Yes, we create 100% customized itineraries tailored to your specific interests, budget, and travel style.
Do you offer 24/7 travel support?
Yes, our team provides round-the-clock assistance for travel emergencies or itinerary adjustments.
Are your travel specialists experts in their destinations?
All our specialists have firsthand experience in their specialized regions with ongoing destination training.
How do you handle travel disruptions?
We proactively manage disruptions with 24/7 support, alternative arrangements, and real-time problem resolution.
