Business Details
Your Trusted Travel Partner in Toronto
EmpireOne Travel is a TICO-certified travel agency specializing in global travel services with a focus on routes to and from the Philippines. Our team of experienced agents, each with a minimum of five years in the industry, combines expertise with personalized service to deliver competitive pricing and tailored travel solutions. We prioritize customer satisfaction through 24/7 support, transparent pricing, and a commitment to creating memorable travel experiences.Our agency's foundation in the Filipino community ensures culturally informed service while maintaining global reach. With a proven track record of successful tours and a dedication to continuous improvement, we strive to set new standards in travel convenience and affordability.
Services
Travel Packages
Coach Bus Tours
International Travel Arrangements
Customized Tours
Cruise Deals
Highlights and features
- We offer 24/7 customer support for travel assistance at any time
- Our TICO-certified agents ensure reliable and regulated service
- Customized travel experiences tailored to individual preferences
- We guarantee competitive pricing on all travel packages
- Experienced team with minimum 5 years industry expertise
Associations and certifications
- Travel Industry Council of Ontario
What people say
Great experience
Friendly staff
Well-organized trips
Affordable prices
Memorable vacations
Services
Travel Packages
Our comprehensive travel packages combine flights, accommodations, and guided tours for seamless travel experiences. With options ranging from budget-friendly to luxury getaways, we cater to diverse preferences while maintaining strict quality standards. Our packages include detailed itineraries with flexible customization options.
Coach Bus Tours
Explore North America through our comfortable coach bus tours featuring expert guides and carefully planned routes. Each tour includes premium amenities like onboard snacks, climate control, and real-time itinerary updates. Our vehicles maintain rigorous safety and cleanliness standards.
International Travel Arrangements
Specialized in Philippines-Canada routes, our international travel services include visa assistance, flight booking, and cultural preparation. We offer multilingual support and destination-specific expertise to ensure smooth cross-border travel experiences for both business and leisure purposes.
Customized Tours
Create personalized travel experiences matching your exact preferences with our custom tour planning service. Our travel specialists work one-on-one with clients to design unique itineraries, coordinate special requests, and secure exclusive access to attractions and accommodations.
Cruise Deals
Access competitive cruise package deals featuring premier cruise lines and destinations. Our service includes port transfer coordination, onboard benefit recommendations, and shore excursion planning to maximize your cruise experience value.
People
Marilyn Lacson
Founder
Founder of EmpireOne Travel with deep roots in the Filipino community, Marilyn combines personal passion for travel with professional expertise. Her vision created Toronto's premier Filipino-owned travel agency offering world-class service to global destinations.
Jerome
Tour Facilitator
Experienced tour facilitator known for exceptional customer service and problem-solving skills. Approachable and organized, Jerome ensures smooth tour operations while maintaining engaging guest interactions through personalized attention and entertainment.
Leila
Customer Service
Dedicated customer service specialist providing pre-trip information and on-tour support. Recognized for proactive communication, personalized assistance, and maintaining high client satisfaction through attentive service and organizational excellence.
Questions
What destinations do you specialize in?
While we specialize in Philippines-Canada routes, we offer travel services to global destinations with competitive pricing on international flights and tours.
Do you offer 24/7 customer support?
Yes, our TICO-certified agents provide 24/7 assistance for travel inquiries, emergency support, and booking modifications to ensure continuous client accessibility.
Can I customize my travel package?
Absolutely! We offer fully customizable travel options allowing clients to modify itineraries, adjust accommodation levels, and add special experience components to match personal preferences.
Are your prices truly the lowest?
We guarantee competitive pricing through industry partnerships and experienced rate negotiation. Our price-matching policy ensures you receive the best available rates on all travel packages.
What's included in your bus tours?
Our coach tours include professional guides, premium transportation with climate control, scheduled stops, bottled water, and entertainment while maintaining strict safety and comfort standards.
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