Making collision repair simple and worry-free.
At OpenRoad Richmond Auto Body, we pride ourselves on being one of the most trusted and experienced collision repair facilities in the Greater Vancouver area. With over 60 years of history, we have built a reputation for providing exceptional service, state-of-the-art technology, and a commitment to making every customer's experience as seamless and worry-free as possible.
Our Mission
Our mission is to provide our customers with the utmost respect, honesty, and transparency throughout the repair process. We understand that a repair can be a stressful and overwhelming experience, and we strive to simplify the process for our customers. Our team of certified technicians and customer service representatives are dedicated to ensuring that every vehicle that leaves our shop is restored to its pre-accident condition, with a focus on safety, quality, and attention to detail.
Safe & Eco-Friendly Repairs
At OpenRoad Richmond Auto Body, we are committed to providing safe and eco-friendly repairs. Our technicians are trained in the latest technologies and techniques to ensure that every repair meets the highest standards of safety and environment stewardship. We also utilize environmentally friendly practices and materials whenever possible, reducing our impact on the environment and minimizing our carbon footprint.
Community Testimonials & Reviews
Our commitment to customer satisfaction is evident in the countless testimonials and reviews we have received from our satisfied customers. From the convenience of our extended hours and modern facilities to the expertise of our certified technicians and the personalized attention of our customer service representatives, we have built a reputation for excellence that our customers have come to trust and rely on.
Join Our Team
If you are looking for a career that is rewarding, challenging, and fulfilling, consider joining the OpenRoad Richmond Auto Body team. We offer competitive salaries, comprehensive training programs, and a supportive work environment that encourages growth and development. Whether you are a seasoned professional or just starting your career, we have opportunities for talented individuals who share our commitment to excellence and customer satisfaction.
Partners
At OpenRoad Richmond Auto Body, we have built strong partnerships with leading insurance providers, dealerships, and suppliers. Our partnerships ensure that our customers receive the best possible service and treatment, from the moment their vehicle is damaged to the moment it is restored to its pre-accident condition.
Overall Experience
The reviewers have shared their diverse experiences with OpenRoad Richmond Auto Body, ranging from excellent service to frustrating encounters.
Positive Aspects
The majority of the reviewers praised the excellent service, timely completion of repairs, and high-quality work. They appreciated the friendly and transparent staff, including the front desk, estimators, and managers. The reviewers also commended the business for its cleanliness and professionalism.
Negative Aspects
On the other hand, some reviewers expressed disappointment and frustration with their experiences. They mentioned issues with the installation of aftermarket parts, missed repairs, and lack of follow-up on promised actions.
Services and Repairs
The services and repairs mentioned in the reviews include painting, wheel alignment, body and trim work, general repairs and maintenance, and auto body work.
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