As a 5th generation Guelph family business, Sutherland Insurance has been serving the Guelph community since 1870. Our long history and wealth of insurance knowledge and experience have allowed us to provide our customers with a level of professional service that is truly unparalleled. From our humble beginnings as a small family-owned business, we have grown to become one of the largest and most respected insurance brokerages in the area.
Our Philosophy and Mission
At Sutherland Insurance, we believe that our customers are our most valuable assets. Our philosophy is simple: to provide a high level of personal service to each and every one of our clients, using the latest technology and traditional, face-to-face communication. We are committed to exceeding our customers' expectations and building long-lasting relationships based on trust and mutual respect. Whether you are looking for automobile, property, business, or life insurance, we are here to help you find the right coverage for your unique needs.
Insurance Services
At Sutherland Insurance, we offer a wide range of insurance services to meet the needs of our clients. Our services include:
- Personal Insurance: From auto insurance to home insurance, life insurance, and more, we have the coverage you need to protect your family and your assets.
- Commercial Insurance: Whether you own a small business or a large enterprise, we can provide you with the insurance coverage you need to operate safely and securely.
- Business Insurance: We offer a range of insurance options for businesses, including commercial general liability, property, cyber insurance, and more.
Community Partnerships
At Sutherland Insurance, we are deeply committed to our community. We believe that our role extends beyond simply providing insurance coverage; we also have a responsibility to give back to the community that has supported us for so many years. Through our community partnerships and charitable initiatives, we strive to make a positive impact on the lives of those around us.
Our Team
Our team is made up of dedicated, experienced insurance professionals who are passionate about providing exceptional service to our clients. We are proud of our long history and tradition of excellence, and we are committed to continuing to build on that tradition as we move forward. Whether you need help finding the right insurance coverage or simply have questions about your current policy, our team is here to help you every step of the way.
Insurance Agents and Brokers
Positive Experiences
Many clients have expressed their satisfaction with the insurance services provided by Sutherland and Sons. They praise the efficiency, professionalism, and helpfulness of the brokers, including Sheri Orvis, Teresa, Chandra, Teresa Henry, Colin, Darryl, and Denis. These brokers have gone above and beyond to ensure their clients' needs are met, responding promptly to their queries and providing personalized attention.
Areas of Excellence
- Commercial Insurance: Sheri Orvis is particularly commended for her exceptional commercial insurance services, providing prompt and professional assistance to clients.
- Personalized Service: Many brokers are praised for their personalized approach, taking the time to understand clients' needs and providing tailored solutions.
- Efficient Communication: Clients appreciate the timely responses to their inquiries, ease of communication, and proactive approach of the brokers.
Negative Experiences
However, one client had a disastrous experience with a broker named Maria, who was perceived as rude, unprofessional, and uncooperative.
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