Protecting Your Future, One Policy at a Time.
Located in the heart of Guelph, Ontario, Scott Penner Insurance Agency is a well-established insurance agency that has been serving the community for many years. Our office is situated on Edinburgh Road South, next to Mcmillan's barber shop, making us easily accessible to our clients. We take pride in our commitment to providing exceptional customer service and offering great rates on various insurance products. Our office hours are from Monday to Friday, 9:00 am to 5:00 pm, and we are also available on Saturdays and evenings by appointment.
Our Services
At Scott Penner Insurance Agency, we offer a broad range of insurance services to meet the diverse needs of our clients. Our services include:
- Auto Insurance: We offer competitive auto insurance rates to our clients. Whether you are a new or experienced driver, we can help you find the right coverage to protect you on the road.
- Home & Property Insurance: We understand that your home is one of your most significant investments. That's why we offer home and property insurance to protect your home and belongings from unexpected events such as fire, theft, and vandalism.
- Business & Commercial Insurance: We offer comprehensive insurance solutions for small and large businesses. Our insurance products are tailored to meet the unique needs of each business, ensuring that they are protected from potential risks.
- Life Insurance: We offer life insurance to help our clients secure their family's financial future. Our life insurance policies provide financial support to your loved ones in the event of your death, ensuring that they can maintain their standard of living.
- Health Insurance: We offer health insurance to help our clients cover the costs of medical expenses not covered by their government health insurance plan. Our health insurance policies provide coverage for prescription drugs, dental care, and other medical services.
- Living Benefits: We offer living benefits to help our clients pay for medical expenses and maintain their standard of living in the event of a disability or critical illness. Our living benefits policies provide coverage for long-term disability, critical illness, and long-term care.
- Renters Insurance: We offer renters insurance to protect our clients' personal belongings and provide liability coverage in the event of property damage or injury to others. Our renters insurance policies are tailored to meet the unique needs of renters, ensuring that they are protected from potential risks.
Mobile App and Ajusto
At Scott Penner Insurance Agency, we offer the Desjardins Insurance app, which allows our clients to file a claim, manage their insurance, and get unique prevention tools like Radar and Ajusto. The app is available on both iOS and Android devices, making it easily accessible to our clients. Our Ajusto program rewards safe driving habits by offering discounts on auto insurance premiums.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. You can reach us by phone at 519-763-5229 or by email using the contact form on our website. We would be happy to provide you with a quote or answer any questions you may have.
Overall Experience
The reviews highlight the exceptional customer service provided by Scott Penner and his team. Many clients have had positive experiences, praising the prompt responses, helpfulness, and professionalism of the agency.
Customer Service
Scott Penner is commended for his quick responses, even on weekends, and his ability to resolve issues efficiently. His staff, including Alex, is also praised for their friendly and supportive nature.
Insurance Needs
The agency is recognized for its ability to cater to various insurance needs, including summer cars, rental properties, and life insurance. Clients appreciate the personalized service and guidance provided by Scott and his team.
Negative Experience
However, one reviewer had a negative experience, alleging that Scott took money from their father's account without authorization and provided poor customer service.

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