Trust us to make your move a success!
At South Burnaby Veterinary Hospital, we are dedicated to providing compassionate, quality care for you and your pet. Established in 1987, our full-service facility offers a wide range of services to cater to the unique needs of your furry friends. From general consultations to surgery and dental cleaning, our team of experienced veterinarians and dedicated staff are committed to providing the best possible care through honesty, empathy, and courtesy.
Our Commitment to You
Our mission is to provide excellent quality care for your pet, while also providing compassionate care for you. We strive to excel in customer service, maintain open and honest communication with our clients, and educate them about animal care and preventative health care. We are committed to staying current in all aspects of veterinary medicine, surgery, and animal care, and to facilitating access to specialist services for your pet when needed.
Our Services
We offer a comprehensive range of services to cater to the unique needs of your pet. Our dog services include flea and tick control, heartworm testing, spaying and neutering, vaccinations, and surgery. Our cat services include neutering and spaying, kitten vaccinations, senior cat care, flea control, and dental care. We also offer therapeutic laser therapy for pets, cardiology services, dermatology, endoscopy, endocrinology, tonometry, and pet identification.
Our Team
Our team of experienced veterinarians and dedicated staff are committed to providing the best possible care for your pet. Our medical director, Dr. Caitlin McLagan, leads our team of veterinarians, including Dr. Andrew Ford, Dr. Michelle Kates, Dr. Caroline Stean, Dr. Maeve Sheehan, Dr. Hannah Crampton, and Dr. Ross Butler. Our hospital manager, Kristen Dunford, and assistant manager, Becky, are dedicated to ensuring that our hospital runs smoothly and efficiently. Our team of registered veterinary technicians, veterinary technicians, and veterinary assistants are all committed to providing compassionate care for your pet.
Our Hospital
Our hospital is open 7 days a week, and we have been voted by our clients as the Best Veterinary Hospital in Burnaby 18 times. We are proud to provide a clean, comfortable, and safe environment for your pet. Our hospital is equipped with state-of-the-art equipment, including digital x-ray and ultrasound machines, and we are committed to staying current in all aspects of veterinary medicine, surgery, and animal care.
Our Online Store
We also offer an online store where you can browse and shop for your pet's needs from the comfort of your own home. Our online store offers a wide range of products, including pet food, toys, and accessories.
Exceptional Service and Compassionate Care
The reviews for South Burnaby Veterinary Hospital are overwhelmingly positive, with a combined score of 5 stars out of 5. The reviewers rave about the hospital's exceptional service, professionalism, and compassionate care towards animals. They praise the staff's friendly and knowledgeable demeanor, prompt responses to emails and messages, and willingness to go above and beyond to help pets and owners.
Concerns and Suggestions
However, one reviewer, John W. Taylor, expresses some concerns about the hospital's shift from personalized care to a more production-line like approach. He suggests that the hospital limit the number of veterinarians assigned to each client and provide a copy of the "Patient History Summary" after each visit.
Consistent Excellence
Despite this concern, the majority of reviewers express their gratitude and praise for the hospital's consistent excellence in providing compassionate care and exceptional service. They recommend the hospital to others, citing the staff's phenomenal work, empathetic nature, and ability to handle even the most challenging cases.
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