Our Story
R-U Computing has been providing customer-focused computer service since 1993, proudly based in downtown Nanaimo, BC. Our commitment to providing the best customer service possible has remained unwavering, even as computers have evolved significantly over the years. We take great pride in knowing that we have attracted loyal customers from across Vancouver Island and the Lower Mainland of British Columbia, as well as those right here in Nanaimo.
Voted "Best of the City" 2021 to 2023
We are thrilled to have been voted "Best of the City" in the Nanaimo News Bulletin's 2023 Best of the City poll for Computer Sales & Service. This is now the third year running that we have taken top honors, and we couldn't be more proud! It means a lot to us that our customers appreciate our approach to Nanaimo computer sales and service.
Our Approach
At R-U Computing, we believe that customer support isn't just about fixing your computer problem; it's about establishing a holistic relationship with our customers. On every job, we strive to understand your needs and requirements, provide solutions that meet your needs, and offer the best possible value for your money. We make it easy to deal with us, regardless of your level of computer knowledge, and bring compassion and good-natured humor to the workplace.
Jargon-Free, No Judgment, Honest & Fair
We understand that technical jargon can be overwhelming, which is why we try to keep shop-talk to a minimum. We won't make you feel left out or embarrassed if you've made a mistake that caused problems with your computer. Instead, we'll work with you to find a solution, without judgment. Our approach is honest and fair, and we pride ourselves on being transparent in our dealings.
Expert Problem Solvers
Our team of expert problem solvers is dedicated to finding solutions to your computer problems. We're not afraid to admit when an issue is outside of our wheelhouse, and we'll always try to refer you to the right people. Our goal is to provide great service, which in turn gives our customers great results.
Our Services
At R-U Computing, we offer a wide range of computer services designed to meet the unique needs of our customers. From routine maintenance and repairs to advanced troubleshooting and customized solutions, we have the tools and experience to make your computer run like a top. Bring us your problems, and leave with solutions.
About Our Founders
R-U Computing is owned and operated by Mike and Gail Dodd, who are dedicated to providing exceptional customer service and building long-term relationships with their clients.
Visit Us
We invite you to visit our shop at 549 Haliburton Street, Unit 100, in downtown Nanaimo. Our friendly and approachable team is always happy to help with any computer-related issues you may have.
The reviews highlight the exceptional service and expertise of the staff, particularly Craig, at R-U Computer Repair. Customers praise the friendly and knowledgeable staff who go above and beyond to resolve issues quickly and at a reasonable cost. Many appreciate the detailed explanations given after repairs, helping them understand how to prevent similar issues in the future. The shop's reputation for reliability, professionalism, and value for money is consistently emphasized.
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