Business Details
34 Years
experience
Your Trusted Computer Repair Service in Nanaimo
Since 1992, I have dedicated my career to providing personalized computer repair solutions in Nanaimo and surrounding communities. With over 30 years of industry experience dating back to my start in Edmonton in 1988, I combine technical expertise with clear communication to demystify technology for home users and small businesses. My approach prioritizes hands-on diagnostics, hardware and software repairs, and data recovery while maintaining a strong focus on customer education.Specializing in both PC and Mac systems, I offer mobile service, pickup/drop-off convenience, and comprehensive diagnostics to address issues ranging from virus removal to screen replacements. My commitment to quality service is reflected in my use of tested refurbished equipment and custom-built systems, ensuring clients receive reliable solutions tailored to their specific needs.
Services
Computer Repair
Virus Removal
Data Recovery
Screen Replacement
Hardware Upgrades
Details
- Year established: 1992
Highlights and features
- 30+ years of computer repair experience since 1988
- Onsite service available in Nanaimo and surrounding areas
- Data recovery prioritized during all repair processes
- Honest assessments of repair vs replacement options
- Specialized expertise with both PC and Mac platforms
Services
Computer Repair
Comprehensive computer repair services for both PC and Mac platforms. Specializing in hardware diagnostics, component replacement, and software troubleshooting. Services include screen repairs, power jack replacements, and system optimization to restore functionality to desktops, laptops, and portable devices.
Virus Removal
Professional virus and malware removal services for infected systems. Utilizing advanced diagnostic tools to identify and eliminate malicious software while preserving user data. Includes system restoration and security recommendations to prevent future infections across Windows and macOS platforms.
Data Recovery
Critical data recovery services for failed storage devices. Specializing in retrieving lost files from damaged hard drives, SSDs, and portable media. Implements industry-standard recovery protocols while maintaining data integrity during the extraction and restoration process.
Screen Replacement
Professional screen replacement services for cracked or damaged displays. Servicing both PC and Apple devices including laptops, tablets, and desktop monitors. Provides cost-effective solutions to restore full functionality while maintaining display quality and structural integrity.
Hardware Upgrades
Performance-enhancing hardware upgrades for aging computers. Specializes in component upgrades including RAM, storage drives, and power systems. Offers cost-effective modernization solutions to extend device lifespan while improving speed and reliability for both personal and business use.
People
Mike Carmel
Owner & Lead Technician
Certified computer repair specialist with 30+ years industry experience since 1988. Specializes in PC and Mac repairs, offering personalized service to Nanaimo residents since 1992. Focuses on clear technical communication and comprehensive solutions.
Questions
Do you service both PC and Mac computers?
Yes, I specialize in repairs for both Windows PCs and Apple Mac devices including desktops, laptops, and portable systems.
What areas do you service?
I provide onsite computer repair services throughout Nanaimo and surrounding Vancouver Island communities.
Do you offer data recovery services?
Yes, I implement professional data recovery protocols to retrieve lost files from damaged storage devices during repairs.
Are appointments required?
While walk-ins are welcome, I recommend scheduling appointments for guaranteed service slots during our operating hours.
Do you repair cracked screens?
Yes, I assess and replace cracked screens for laptops, tablets, and desktop monitors with cost-effective solutions.
How long have you been in business?
I've provided computer repair services in Nanaimo since 1992, with industry experience dating back to 1988.
