Business Details
31 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Kelowna
Quality Air Care has been serving the Okanagan region for 28 years, delivering professional HVAC and plumbing solutions to residential and commercial clients. Our team of certified technicians specializes in high-efficiency heating systems, air conditioning, plumbing installations, and emergency repair services. With a commitment to quality craftsmanship, we offer energy-efficient products such as air source heat pumps, geothermal systems, and tankless water heaters. Our locally owned and operated business prioritizes customer satisfaction through fair pricing, transparent communication, and comprehensive service coverage across Kelowna, Vernon, Penticton, and surrounding areas.Backed by decades of industry experience, we ensure all projects meet strict safety standards while adhering to budgetary requirements. Our partnerships with CleanBC Better Homes programs enable clients to access financing, rebates, and energy retrofit solutions. From routine maintenance to large-scale installations, our dedicated professionals deliver reliable service seven days a week, ensuring year-round comfort for every client.
Services
HVAC Installations
Plumbing Repairs
Emergency Services
Hot Water Tanks
Radiant Heating
Drain Cleaning
Backflow Prevention
Furnace Repair
Air Conditioning
Geothermal Systems
Details
- Year established: 1995
Highlights and features
- Locally owned and operated for 28 years
- Trusted, licensed, and fully insured professionals
- Fair and affordable pricing with financing options
- Certified for CleanBC Better Homes energy retrofit programs
- Emergency services covering a 250-mile radius
What people say
Knowledgeable, helpful and courteous
Fast and friendly service
Go the extra mile
Prompt and genuinely care
Professional and courteous
Services
HVAC Installations
We specialize in installing high-efficiency HVAC systems tailored to residential and commercial needs. Our solutions include cold climate heat pumps, air conditioning units, and geothermal systems designed for year-round comfort. All installations follow strict safety protocols and manufacturer guidelines to ensure optimal performance and energy savings.
Plumbing Repairs
Our certified plumbers address leaks, drain clogs, and pipe failures with rapid response times. Services include hot water tank replacement, sewer line repairs, and gas fitting maintenance. We use advanced diagnostic tools to resolve issues efficiently while minimizing property disruption for residential and commercial clients.
Emergency Services
Available for urgent HVAC and plumbing issues, our emergency team responds within a 250-mile radius. We prioritize critical failures like heating loss in winter or major water leaks, ensuring swift restoration of essential systems to protect properties and occupant safety.
Hot Water Tanks
We supply and install storage and tankless water heaters suited to household or commercial demand. Our technicians assess energy efficiency, capacity requirements, and rebate eligibility to recommend cost-effective solutions with options for immediate hot water delivery and reduced standby losses.
Radiant In-Floor Heating
Our radiant heating installations use hydronic technology to deliver even warmth through floors. Ideal for new constructions or renovations, these systems improve energy efficiency while eliminating cold spots. We handle complete design, piping, and integration with existing HVAC infrastructure for residential and commercial spaces.
People
Don Pineau
Owner/General Manager
Third-generation HVAC professional with 34 years of experience since 1989. Holds gas fitting certification since 1992 and founded Quality Air Care in 1996, building it into Kelowna's leading HVAC and plumbing company.
Angie Smith
Office Professional
Office manager since 2005, coordinating client interactions and operations. Provides personalized support as the primary contact for customer inquiries, ensuring seamless service coordination and client satisfaction.
Adam Biro
Service Manager / Partner
Kelowna native with refrigeration mechanic certification since 1999. Specializes in residential HVAC installations and repairs, combining technical expertise with customer-focused service delivery for both new constructions and retrofit projects.
Clayton Parks
Project Manager / Partner
Project management specialist with plumbing and HVAC experience since high school. Ensures commercial projects meet timelines and quality standards while maintaining organized execution of complex installations and system upgrades.
Mike Kleineberg
Sr Service Technician
20-year veteran technician with expertise in geothermal systems and electronic air cleaners. Provides hands-on repair and installation services, combining deep technical knowledge with personable client interactions for residential and commercial HVAC solutions.
Questions
What areas do your emergency services cover?
Our emergency plumbing and HVAC services cover properties within a 250-mile radius of our Kelowna office.
Why do drains get clogged?
Kitchen drains clog from improper disposal, while bathroom drains block due to soap, shampoo, and hair buildup.
Do you offer financing options?
Yes, we provide financing through CleanBC Better Homes programs for energy-efficient system upgrades.
What maintenance is required for HVAC systems?
Annual professional tune-ups are recommended for optimal performance and longevity of heating and cooling systems.
Are ENERGY STAR products worth it?
ENERGY STAR certified products offer superior efficiency, reducing operating costs while meeting strict environmental standards.
What filter types improve air quality?
Pleated media filters significantly enhance air quality by capturing dust, allergens, and airborne particles more effectively than standard filters.
