Bringing Your Ideas to Life, One Sign at a Time
Kroffat Brake & Wheel has been serving the Cowichan Valley for over 35 years, offering comprehensive automotive repairs and exceptional customer service. Owned and operated by Dwight Milford, our team of experienced technicians and dedicated staff are committed to providing you with honest, reliable repairs and personalized attention.
Our Expertise
We offer a full range of mechanical services, including:
- Brake Service & Alignments: Keeping your vehicle balanced and stopping safely is our top priority.
- Engine Work & Tune-ups: Ensuring your engine runs smoothly and efficiently.
- Oil Changes & General Maintenance: Keeping your vehicle running at its best.
- Computer Diagnostics & Electrical Repair: Identifying and fixing electrical issues promptly.
- Trailer Repair: Ensuring the safe and reliable towing of your trailer or camper.
- Inspection Facility: Certified to perform comprehensive inspections for your peace of mind.
Our Approach
At Kroffat Brake & Wheel, we believe in:
- Open Communication: We explain the issues with your vehicle clearly and provide detailed estimates before any work is done.
- Customer Comfort: We value your time and offer shuttle services to ensure your convenience.
- Transparency & Integrity: We stand behind our work and offer a warranty on all repairs.
- Community Involvement: We proudly support local charities and believe in giving back to the community.
Our Team
Our team is made up of passionate individuals with extensive experience and a genuine love for cars. We're proud to have:
- Dwight Milford: Owner and Operator, with over 30 years of experience.
- Linden Schultz: Certified Red Seal mechanic, passionate about all things mechanical.
- Clayton Novak: Experienced technician, dedicated to providing excellent customer service.
We're more than just a repair shop, we're your trusted partners in automotive care. Get in touch today and experience the Kroffat Brake & Wheel difference!
Overall Experience
All of the reviews are extremely positive, with each reviewer giving the highest rating of 5 stars. The reviewers rave about the integrity, honesty, and reliability of the mechanics, as well as the excellent customer service provided by the staff.
Integrity and Honesty
The reviewers consistently mention the integrity and honesty of the mechanics, with several commenting on the lack of surprise charges or unexpected work done without their approval.
Customer Service
The customer service is also highly praised, with reviewers complimenting the friendly, knowledgeable, and obliging staff. Several reviewers mention the excellent communication and professionalism of the mechanics and staff.
Repair Quality
The reviewers are extremely satisfied with the quality of the repairs, with several mentioning that the mechanics quickly diagnosed and fixed their issues. One reviewer praises the staff for going "above and beyond" to ensure their satisfaction.
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