At Innes Dental Health Group, we pride ourselves on being a trusted and reliable family and cosmetic dentist in Ottawa, with over 30 years of serving the community and its radiant smiles. Our commitment to exceptional dental care remains unwavering, catering to patients of all ages and lifestyles. Under the guidance of Dr. Jean-Pierre Khouri, our practice offers an impressive range of services, including dental implants, orthodontics, Invisalign, children's dentistry, cavity fillings, and much more.
Our Services
We understand that every patient has unique oral health needs, which is why we offer a comprehensive range of dental services to cater to your specific requirements. From general dentistry to cosmetic dentistry, children's dentistry, and additional services, our dedicated team is committed to delivering exceptional care and ensuring utmost satisfaction. Our services include composite fillings, dental bonding, dental bridges, dental crowns, dental extractions, dental implants, root canal, same-day crowns, teeth cleanings, dental veneers, Invisalign, orthodontics, same-day veneers, teeth whitening, child's first appointment, fluoride treatment, orthodontics for teens, pediatric treatment & education, teeth cleaning for kids, oral cancer screening, sedation, sleep apnea treatment, wisdom teeth extraction, and dental emergencies.
Our Commitment to You
We recognize the importance of convenience, which is why our dental office opens its doors bright and early at 7am. We strive to make it as convenient as possible for our patients by offering early morning appointments, accommodating early risers, working professionals, and families with busy routines. By offering direct to insurance billing, we streamline the insurance process, eliminating the hassle and ensuring a seamless experience for our patients.
Our Team
Our team of dedicated professionals is committed to delivering exceptional care, with a strong focus on customer service. We take pride in our work, particularly orthodontics, making it a standout feature for our patients. With our commitment to staying at the forefront of advancements in orthodontic techniques, we ensure that our patients receive the highest quality of care and achieve exceptional results.
Mixed Reviews
The reviews for Innes Dental Clinic are mixed, with some patients expressing satisfaction with the care they received, while others have had negative experiences.
Administration Issues
Several reviewers have expressed frustration with the administration team, citing issues with billing, miscommunication, and aggressive tactics to collect payment. Jeremy Farrell, for example, was contacted multiple times about outstanding invoices, only to discover that the claims had not been processed correctly. Vivian was also billed again months later for a service already fully paid for.
Dentist Reviews
On the other hand, many reviewers have praised the dentists and staff at Innes Dental Clinic. Denis Sabourin has been a patient for 35 years and praises Dr. Ball and his team for their exceptional care. Shandice Godbout had a positive experience with Dr. Khouri, reporting that the staff was friendly and welcoming. Many reviewers have also praised the professionalism and skill of Dr. Ball and his team.
Patient Testimonials
Several reviewers have shared their positive experiences with the clinic, with many mentioning the friendly and welcoming staff. Ginette Ward Paquette, for example, was nervous about her appointment but was put at ease by the assistant and Dr. Ball. Steven Parker thanks the entire staff for giving him his smile back.
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