Business Details
10 Years
experience
Emergency
services
Your Trusted Plumbing Partner in Windsor
Established in 2016 by Frank Giles, a third-generation plumber, RFG Plumbing is a family-owned business rooted in strong values and a commitment to excellence. Our team of fourth-generation plumbers, including co-owners Ryan and Brandon Giles, brings decades of combined experience to every project, prioritizing customer comfort and safety. We specialize in comprehensive plumbing solutions, from emergency repairs to full-scale installations, using cutting-edge tools and factory-certified parts.Backed by warranties and a 24/7 service promise, we serve communities within a 30-mile radius of Windsor, Ontario. Our dedication to quality is reflected in over 1,000 completed jobs and partnerships with reputable industry brands. Beyond service, we actively support local charities through initiatives like our annual Farm Bash event, embodying our pay-it-forward ethos. With transparent communication and a focus on lasting relationships, we aim to be your trusted partner for all plumbing needs.
Services
Drain Cleaning
Sewer Repair
Water Heater Installation
Backwater Valve Installation
Sump Pump Services
Emergency Plumbing
Pipe Lining
Fixture Repair
Thermal Imaging
24/7 Service
Details
- Year established: 2016
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our team includes fourth-generation plumbers with specialized expertise in all systems.
- We use advanced diagnostic tools like thermal imaging and high-pressure drain cleaning equipment.
- All services include warranties for workmanship and parts.
- We provide transparent pricing with free initial estimates.
What people say
24/7 availability
Professional technicians
Quick response times
Thorough explanations
Clean workspaces
Services
Drain Cleaning
Our team uses high-pressure jetting and advanced cable systems to clear stubborn blockages in residential and commercial drainage systems. We combine camera inspections with preventative maintenance recommendations to minimize future issues. Available 24/7 for emergency situations.
Sewer Repair
We specialize in trenchless sewer repair and traditional excavation methods for damaged main sewer lines. Our technicians utilize robotic cutting tools and cured-in-place pipe lining technology to restore functionality with minimal property disruption.
Water Heater Installation
We install and service both tank and tankless water heating systems for residential properties. Our technicians provide energy efficiency analysis and recommend solutions tailored to household size and usage patterns.
Backwater Valve Installation
Our certified plumbers install code-compliant backwater valves to protect basements from sewage backups during heavy rainfall. We offer maintenance contracts to ensure optimal performance of these critical safety devices.
24/7 Emergency Plumbing
We provide round-the-clock response for urgent plumbing issues including burst pipes, gas leaks, and severe flooding. Our on-call technicians maintain fully stocked service vehicles to address most emergencies immediately.
People
Frank Giles
Master Plumber (Owner)
Third-generation plumber with 30+ years of industry experience. Founded RFG Plumbing in 2016 to continue family legacy while implementing modern plumbing technologies and practices.
Ryan Giles
Plumber (Co-Owner)
Fourth-generation plumber trained in advanced diagnostic techniques. Specializes in thermal imaging and trenchless pipe repair methods while maintaining traditional plumbing craftsmanship standards.
Brandon Giles
Plumber (Co-Owner)
Licensed journeyman plumber with expertise in residential system upgrades. Focuses on customer education and preventative maintenance programs to reduce emergency service calls.
Questions
Do you provide 24-hour emergency service?
Yes, our team is available 24/7 for urgent plumbing issues with rapid response times.
What areas do you service?
We serve all locations within a 30-mile radius of Windsor, Ontario.
Do you offer financing options?
Yes, we provide flexible financing solutions for major plumbing projects and equipment purchases.
Are permits required for plumbing work?
Most plumbing jobs require permits. Our team handles all necessary municipal filings and inspections.
What payment methods do you accept?
We accept credit cards, debit cards, e-transfers, and cash payments.
Do you provide service warranties?
All our work includes warranties covering both parts and labor for your protection.
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