Bringing You Energy Efficient Solutions for a Comfortable Home
Packard Plumbing & Heating Limited has been a trusted name in residential and light commercial plumbing and heating in the Temiskaming Shores and surrounding areas since 1982. We are a family-owned and operated business with a passion for providing exceptional customer service and delivering innovative, energy-efficient products and solutions to our clients.
Heating & Cooling
- Installation, repair, and maintenance of natural gas and propane furnaces, boilers, and air conditioners.
- Geothermal systems evaluations and installations.
- Free heating and cooling system consultations and estimates.
Fireplaces & More
- Sales, installation, and servicing of gas and wood-burning fireplaces, as well as freestanding wood-burning stoves.
- Pellet stoves and inserts for cozy and efficient heating.
Plumbing & Water Treatment
- Comprehensive plumbing services, including repairs, installations, and maintenance of all plumbing fixtures and systems.
- Water treatment solutions for safe and healthy water throughout your home.
Additional Services
- Ductless air conditioning and heat pump installations.
- Installation and maintenance of ventilation systems.
- Air quality improvement solutions.
Our Commitment
We prioritize:
- Customer Satisfaction: Our skilled technicians are committed to exceeding your expectations with personalized service, clear communication, and meticulous workmanship.
- Quality & Efficiency: We focus on providing high-quality solutions that are also energy-efficient and cost-effective.
- Safety & Reliability: We prioritize safety in all our installations and adhere to the highest industry standards.
Our Values
- Integrity: We uphold honesty and transparency in all our interactions.
- Expertise: Continuous training and certifications ensure our technicians are equipped with the latest knowledge and skills.
- Community: We actively support local businesses and organizations in the Temiskaming Shores area.
Join us on your journey to a comfortable and efficient home!
Customer Service and Experience
Several reviewers have shared their experiences with Packard Plumbing and Heating, with mixed results. On the positive side, some customers have praised the company's prompt and professional service, with one reviewer noting that they were rescued at the last minute before a weekend due to the company's quick response. Other reviewers have mentioned that the technicians are polite and professional, and that the office staff is exceptional.
On the negative side, some customers have reported poor service, with one reviewer stating that they were left without heat for four days after calling the company with an issue. Another reviewer was shocked by their invoice for a job, which they claimed was unprofessional and unfair.
Installation and Repairs
One reviewer has praised the company's installation of a water softener, noting that the technicians were prompt and professional. Another reviewer has mentioned that the company installed their furnace in a timely manner and was extremely professional.
Equipment
One reviewer has raved about a Saber BBQ appliance purchased from the company, noting that it has exceeded their expectations. The reviewer has praised the appliance's cooking surface and controls, stating that it is easy to use and clean.
Disputes and Complaints
Several reviewers have shared complaints about the company's billing practices, with one reviewer stating that they were charged an unfair amount for a job. Another reviewer has complained that the company did not provide an estimate before performing work, and that the final cost was higher than expected.
Overall
Packard Plumbing and Heating seems to have mixed reviews, with some customers raving about their service and others complaining about their experiences. While some reviewers have praised the company's prompt and professional service, others have reported poor customer service and unfair billing practices.
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