Let's keep on Rockin'! We Sell Excitement!
Celebrating 30 Years of Power Sport Performance
Performance Recreation has been a trusted name in power sport sales, service, and accessories since 1988. Located in Orillia, Ontario, we're a family-run business passionate about helping our customers explore the outdoors and experience the thrill of the ride.
Our Commitment to Customer Satisfaction
Our experienced and dedicated team is committed to providing outstanding customer service. We understand that your power sport equipment is an extension of yourself, and we treat it with the utmost care and attention.
Expert Sales and Service
We offer a comprehensive range of new and pre-owned power sports equipment, including:
- Motorbikes
- ATVs
- Snowmobiles
- PWCs
- Powerboats
- Side-by-sides
- RVs & Motorhomes
Our experienced technicians are certified by major manufacturers and can handle all your repair and maintenance needs. We also offer:
- Routine servicing and inspections
- Emergency repair services
- Winterizing and storage solutions
- Comprehensive diagnostics and troubleshooting
- Genuine parts and accessories
Beyond the Sale
We understand that your power sport journey doesn't end with the purchase. That's why we offer:
- Competitive financing options
- Trade-in programs
- Detailed boat graphics and lettering
- Specialized snowplowing services
- Parts and accessory sales
Our Promise to You
At Performance Recreation, we are dedicated to:
- Providing exceptional customer service
- Offering competitive prices and financing options
- Maintaining a wide selection of high-quality equipment and gear
- Delivering reliable and timely repairs and maintenance
- Creating a positive and enjoyable power sport experience for every customer
Join us on the adventure!
Come explore the possibilities at Performance Recreation and discover the power and excitement of the great outdoors.
Summary of Customer Reviews for Performance Recreation
Customer Experience and Service
The reviews from Performance Recreation indicate a mixed bag of experiences. Some customers, such as Roger Winter and Nicole B. Femme Fintale, had a positive experience with great service and prices. Roger Winter, in particular, was happy enough to purchase a second Kawasaki Mule from the dealership. Similarly, Nicole B. Femme Fintale appreciated the helpful staff who answered all her questions and left her feeling happy with her sled purchase.
However, other customers had less than stellar experiences. W. Mgr Ancillary was spoken to rudely when they dropped off their ATV, and Stadius Karsche had a bizarre experience where nobody seemed interested in getting them a price. Furthermore, Mike was concerned about the lack of masks worn by staff, and as a result, took his business elsewhere.
Sales and Pricing
Customers generally praised the prices and sales at Performance Recreation. Roger Winter mentioned great prices, and Nicole B. Femme Fintale appreciated the sled she purchased. However, W. Mgr Ancillary was disappointed with the lack of attention they received when trying to drop off their ATV, and Stadius Karsche was unhappy with the staff's lack of interest in their inquiries about motorcycle prices.
Staff Behavior and Customer Service
The staff at Performance Recreation has been a topic of discussion among customers. W. Mgr Ancillary and Stadius Karsche had negative experiences with staff, finding them to be rude and uninterested in their business. On the other hand, customers such as Roger Winter, Nicole B. Femme Fintale, and Kevin May had positive interactions with staff, praising their helpfulness and efficiency.
Overall Experience
Overall, the reviews for Performance Recreation showcase a mixed bag of experiences. While some customers had a positive experience with great service and prices, others were disappointed with the staff's behavior and lack of attention to their needs. It is clear that the staff at Performance Recreation has the potential to provide excellent customer service, but there may be areas where they could improve.
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