At Capitall Windows and Doors, we take pride in being one of the premier window and door replacement and installation companies in Ottawa and Gatineau. As a fully licensed and accredited business, we offer highly competitive prices and exceptional service from our professional Ottawa window and door installers. Our team is dedicated to providing top-notch products from esteemed North American manufacturers, ensuring that our customers receive the best value for their investment.
Our Services
We provide a comprehensive range of window and door services, from sales and installation to maintenance and repair. Our expertise covers a wide spectrum of products, including energy-efficient windows and doors, awning windows, casement windows, double-hung windows, and fixed casement windows. Whether you're renovating your home or seeking to improve its energy efficiency, we have the perfect solution for you.
Customer Satisfaction
Customer satisfaction is our top priority. We strive to exceed our customers' expectations by providing exceptional service, from the initial consultation to the final installation. Our team of experts is committed to ensuring that every project is completed to the highest standard, using the finest materials and techniques available. We understand that every customer's needs are unique, and we take the time to listen and adapt to their specifications.
Testimonials
Our clients have spoken highly of their experiences with Capitall Windows and Doors. They commend our professional installation team, who work efficiently and respectfully to ensure minimal disruption to their daily routines. Many have also praised our sales representatives, who take the time to explain complex product options and answer questions patiently. Whether you're upgrading your old windows or seeking a new set of doors, we're confident that you'll find our team to be knowledgeable, friendly, and efficient.
Our Goal
At Capitall Windows and Doors, our aim is to make our customers happy. We believe that every home deserves to be energy-efficient, comfortable, and aesthetically pleasing. Our team of experts works tirelessly to ensure that every window and door installation meets or exceeds our customers' expectations. We're dedicated to building long-term relationships with our clients, based on trust, quality, and exceptional service.
Read More
To learn more about our products and services, including our energy-efficient window and door options, please feel free to explore our website. You can also schedule a tour of our showroom or request a quote by contacting us directly. We're always happy to help you achieve your home improvement goals.
Summary of Customer Reviews
Sales and Customer Service
The sales team at Capitall Windows, particularly Pete and Sheldon, received high praise for their professionalism and knowledge about the products. The team was also commended for their communication and keeping customers updated on the installation process, despite delays due to COVID-19.
Installation and Quality
The installation process was highly praised by customers, with many mentioning the professionalism and hard work of the installers, such as Max, Louis, and Chris. The quality of the windows and doors installed was also highly praised, with customers noting the improvement in their homes' energy efficiency and overall appearance.
Delays and Issues
Some customers experienced delays in the installation process, which caused frustration. Additionally, a few customers had issues with their installations, such as gaps in the frames and windows not closing properly, which were not promptly addressed by the company.
Overall Experience
Despite some issues, many customers had a positive overall experience with Capitall Windows, noting the good quality of the products and the professionalism of the sales and installation teams. However, some customers experienced frustration due to delays and unresolved issues.
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