Transforming Spaces, Enhancing Lives
At Brock Doors & Windows, we're dedicated to helping homeowners transform their homes with unmatched beauty and superior quality and value. With over 30 years of experience in the Greater Toronto Area and Simcoe County, we're recognized as experts in vinyl windows and doors. Our team of top window and door specialists believe that each project we work on should bring the client's dream home vision to life.
Our Commitment to Quality and Excellence
We're committed to providing our customers with the highest level of craftsmanship, quality, and value. Our windows and doors are built with safety and longevity in mind, ensuring that our customers enjoy their homes for years to come. We take pride in our excellent communication, professionalism, and attention to detail, making us the go-to choice for homeowners looking to renovate or build their dream homes.
Our Services
At Brock Doors & Windows, we offer a wide range of services designed to make shopping for new windows and doors easy and stress-free. From our free virtual consultation to our award-winning showrooms, we're here to guide you every step of the way. Our services include:
- Free virtual consultation to discuss your design needs and help you find the right windows and doors for your home
- Access to our award-winning showrooms where you can experience our products firsthand
- Expert installation by our highly trained and experienced installers
- Dedicated customer care and clear warranties for your peace of mind
Our Products
We offer a vast selection of high-performance windows and stylish doors designed to add character to your home. Our products include:
- Beautiful, high-performance windows designed to add character to your home
- A wide variety of stylish, durable doors that make the best first and last impression
- Hundreds of design and colour combinations to create the home you love
Why Choose Brock Doors & Windows
At Brock Doors & Windows, we're committed to inspiring our customers through innovation and improving their everyday home living. Our goal is to provide our customers with unmatched beauty and superior quality and value. With our extensive experience, excellent craftsmanship, and unparalleled communication, we're the perfect choice for homeowners looking to renovate or build their dream homes.
Summary of Reviews for Brock Doors and Windows:
Customer Feedback:
Brock Doors and Windows has received mixed feedback from customers, with some expressing satisfaction with their services and products, while others have had negative experiences.
Positive Feedback:
Some customers have reported positive experiences with Brock Doors and Windows, highlighting the quality of their products and the professionalism of their staff. These customers have appreciated the company's commitment to customer satisfaction and the quality of their installations. The staff has been described as polite, professional, and helpful, and the products have been praised for their quality and durability.
Negative Feedback:
However, several customers have expressed dissatisfaction with the company's services. Common issues include delays in installation, unresponsive customer service, and failure to address problems after installation. Some customers have experienced difficulties in getting their issues resolved, despite repeated attempts to contact the company. There have also been complaints about the quality of the products, with some customers experiencing problems with the doors and windows shortly after installation.
Customer Concerns:
Many customers have expressed frustration with the lack of communication from the company, particularly when it comes to resolving issues. There have been complaints about unreturned phone calls and emails, and some customers have felt ignored or dismissed by the company. Additionally, some customers have experienced problems with the installation process, including delays and incomplete work.
Product Quality:
While some customers have praised the quality of Brock Doors and Windows' products, others have reported issues with durability and functionality. There have been complaints about doors and windows malfunctioning or breaking shortly after installation, and some customers have been disappointed with the overall quality of the products.
Overall, Brock Doors and Windows has received a mix of positive and negative feedback from customers. While some customers have had positive experiences with the company, others have reported difficulties with customer service, product quality, and installation processes.
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