Nestled amidst the serene surroundings of the Comox Valley, Country Animal Hospital stands as a beacon of care for pets of all kinds. Led by experienced veterinarians Dr. Tom Van Dyck and Dr. Rachel Loppe, our team provides comprehensive veterinary care with a personalized touch.
Preventative Care
We prioritize wellness by offering routine vaccinations, deworming, and nutritional consultations to keep your companions healthy and happy.
Medical & Surgical Services
From routine checkups to advanced diagnostics and surgical procedures, our skilled veterinary team handles everything from minor injuries to complex medical issues.
Specialized Care
We provide specialized care for a wide range of animals, including:
- Companion animals (dogs, cats)
- Equines
- Bovine and farm animals
Compassionate Approach
At Country Animal Hospital, we understand the deep bond between you and your furry friend. Our compassionate and caring staff will treat your pet with gentle care and respect. We strive to make the experience as relaxed and stress-free as possible for both you and your animal.
Experienced Team
Dr. Van Dyck, with 30 years of experience, and Dr. Loppe, a recent graduate with a passion for large animals, combine expertise and youthful energy to deliver exceptional care.
Quality & Compassion
We use only the highest quality medications and equipment, and our diagnostic methods are modern and thorough. We also prioritize preventative care and offer specialized diets and treatments to address various health concerns.
Our Commitment
At Country Animal Hospital, we are committed to building lasting relationships with our clients. We believe in open communication, transparency, and collaboration to provide the best possible care for you and your beloved companions.
Services and Staffing
The reviews highlight the excellent customer service and friendly staff at the clinic. Moriah Seemann and Julia Mclean praise the vets and staff for their exceptional care and kindness, making them feel like family. J. Harrison and Rene O'Keefe also mention the friendly and compassionate service provided by the staff.
Communication Issues
However, several reviews express frustration with the clinic's communication issues. David Ferrier's review highlights the lack of permission taken before treating his dog, and Rob Van Meenen's review mentions the difficulty in getting responses to phone calls and emails. Lisa Wilman and Mike Gola experienced similar issues, including late appointments and poor communication about the services provided.
Quality of Care
The reviews also raise concerns about the quality of care provided by the clinic. David Ferrier accuses the clinic of killing his healthy dog, and Rob Van Meenen recounts a disappointing and unprofessional visit. Lisa Wilman and Mike Gola were unhappy with the services provided to their pets, citing mistakes and poor communication.
Value for Money
Some reviewers have concerns about the value for money provided by the clinic. Rob Van Meenen mentions being charged twice the amount quoted for a service, and Lisa Wilman was unhappy with the bill she received.
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