Creating spaces built to last and fine details crafted to be enjoyed.
At Hilltop Medical Clinic, we believe that everyone deserves access to quality medical care. That's why we're dedicated to providing comprehensive and compassionate healthcare services to our patients. Our team of experienced family physicians and medical professionals are committed to delivering personalized care that addresses your unique health needs.
Our Services
Our clinic offers a wide range of medical services, including family practice, walk-in clinic, and medical representation. We also participate in research and clinical trials, ensuring that our patients have access to the latest medical advancements. Whether you're seeking routine care, urgent attention, or specialized treatment, we're here to support you every step of the way.
Family Practice
Our family practice is designed to provide comprehensive care for patients of all ages. From routine check-ups to chronic disease management, our family physicians are dedicated to helping you achieve optimal health. We also offer online booking for phone call appointments, making it easy to schedule a consultation at a time that suits you.
Walk-in Clinic
For acute medical concerns or urgent issues, our walk-in clinic is available to provide timely attention. Our walk-in clinic is open Monday to Friday from 9:00 am to 5:00 pm and Saturday from 9:00 am to 1:00 pm. Our experienced medical team is equipped to handle a range of medical concerns, from minor injuries to sudden illnesses.
Medical Representation
We also offer medical representation services, ensuring that our patients receive the support they need when dealing with medical-related issues. Whether you require assistance with paperwork, representation, or advocacy, we're here to help.
Research and Clinical Trials
At Hilltop Medical Clinic, we're committed to advancing medical knowledge and improving patient outcomes. That's why we participate in research and clinical trials, providing our patients with access to innovative treatments and therapies.
Uninsured Patient Fees
We understand that not everyone has access to healthcare coverage. That's why we offer uninsured patient fees, making it more affordable for individuals to receive the medical care they need.
Additional Services
In addition to our core services, we also offer a range of additional services, including downloads and links to valuable medical resources, pharmacy reps, and medical supply and product information.
Summary of Reviews:
Patient Satisfaction and Wait Times
The patients who reviewed Hilltop Medical Clinic were generally unsatisfied with the clinic's services, particularly with regards to long wait times and the rudeness of the receptionist. A common theme was the lack of reliability and professionalism of the clinic staff.
Receptionist Behavior
Many reviewers noted the receptionist's behavior as being extremely rude and unprofessional. One reviewer mentioned that the receptionist made a patient with a broken toe leave due to COVID rules, despite the waiting room being empty. Another reviewer had the receptionist refuse to send an x-ray form to the hospital, leading to multiple delays and issues.
Doctor Competence
The competence of the doctors at Hilltop Medical Clinic was also questioned by some reviewers. One reviewer mentioned that a doctor didn't read a 24-page report proving ADHD diagnosis and refused to refer the patient to a specialist. Another reviewer had a doctor provide incorrect requisitions for prenatal panel bloodwork and dating ultrasound, leading to multiple trips between the clinic and the lab.
Overall Experience
Overall, the reviews indicate a negative experience for patients at Hilltop Medical Clinic, primarily due to the unprofessional behavior of the receptionist and the lack of reliability and competence of the doctors. It seems that the clinic prioritizes making things difficult for patients rather than providing efficient and quality healthcare services.
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