Where every client matters
At Sierra Flooring, we're more than just a flooring store - we're a team of experts dedicated to helping you find the perfect flooring solution for your home or business. With over 20 years of experience in the industry, we've built a reputation as Edmonton's Premium Flooring Store, providing top-quality products and exceptional customer service.
Our Story
Our journey began with a simple goal: to provide the best possible flooring experience for our customers. Over the years, we've worked tirelessly to build a team of knowledgeable and experienced staff, each with a passion for flooring and a commitment to excellence. Today, we're proud to be one of the leading flooring suppliers and installers in Edmonton, serving clients across Alberta.
Our Services
At Sierra Flooring, we offer a comprehensive range of services designed to meet the unique needs of our customers. From design and styling to product knowledge and installation, we're with you every step of the way. Our services include:
- Carpet installation and supply
- Hardwood flooring installation and supply
- Laminate flooring installation and supply
- LVP flooring installation and supply
- Tile and stone installation and supply
- Showroom assistant app to help you find the perfect flooring option
- Project management and service
What Sets Us Apart
At Sierra Flooring, we're committed to providing an exceptional customer experience. We believe that our customers deserve the best, and we're dedicated to delivering top-quality products and services that exceed their expectations. Our team of experts is always available to provide guidance and support, and we're proud to offer a comprehensive warranty on all of our products and services.
Quality and Workmanship
The majority of the reviews praise Sierra Flooring for their excellent quality and workmanship. Authors Jonas Derksen, Marilyn Flieger, Joseph L'Heureux, High Caliber Hc, Information Dosc, and Weaver Design Inc all comment on the outstanding work done by the company, with some mentioning specific employees who went above and beyond to ensure customer satisfaction.
Customer Service
The company's customer service is also highlighted as a major strength. Authors Marilyn Flieger, Joseph L'Heureux, High Caliber Hc, and Information Dosc all praise the helpfulness and professionalism of the staff, particularly Elizabeth, Darcy, and Paulette. Weaver Design Inc also commends the responsive and knowledgeable staff, especially Kevin.
Installation Issues
However, some reviewers have experienced issues with the installation process. Authors Nikki Diakiw and Stuart P. report minor to significant problems with their flooring installations, including gaps, caulking issues, and flared edges. Derek Galliford's review is particularly critical, citing a lack of attention to detail and poor cleaning practices.
Communication and Follow-up
Communication and follow-up are also areas of concern. Authors Stuart P., Derek Galliford, and Virginia Kirchner all mention difficulties in getting the company to respond to their concerns or follow through on commitments.
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